Head of IT Infrastructure & Operations

ab sofort IT Infrastructure & Operations 10% *As a global player rooted in Austria, we thrive on diversity. No matter what gender you may be, where you come from or the color of your skin - here, you are YOU, and that’s what matters to us.

The opportunities are endless when you are fearless

To ensure that not only our motorcycles, but also our business processes are READY TO RACE, we are stepping on the gas in the area of IT Infrastructure & Operations as well.

As Head of Infrastructure & Operations, you hold overall responsibility for a stable, secure, and future-proof IT operation at KTM. You lead several teams with different operational focuses and actively shape the further development of our IT services, operating models, and partner landscape. In addition to a “state-of-the-art” technological orientation, your focus is on the continuous development of the organization, processes, and people. In your role, you act as a strategic sparring partner for IT management and relevant business stakeholders, ensuring a reliable and high-performing IT operation., * Overall responsibility for IT Infrastructure & Operations, including ensuring a stable, secure, and high-performing IT environment

• Leadership, development, and prioritization of multiple teams with a total of approx. 25-30 employees (including operational units such as SD and DWS)
• Definition, management, and continuous improvement of operating models, processes, and organizational structures within the infrastructure and operations environment
• Responsibility for KPI and SLA management, as well as continuous optimization of quality, cost, and performance in IT operations
• Vendor and contract management for external service providers, including governance, escalation handling, and performance monitoring
• Budget responsibility for IT Infrastructure & Operations topics, ensuring efficient use of resources
• Close alignment and strategic sparring with Vice Presidents, Heads of Departments, and internal customers
• Active contribution to shaping the IT strategy and implementing company-wide IT and security standards

• Completed education with a focus on IT, IT management, business informatics, or a comparable qualification
• Several years of professional and leadership experience in IT Infrastructure and/or Operations
• Solid experience in managing operational IT units, service providers, and complex IT operating structures
• Experience with KPI, SLA, and provider management, as well as budget and contract responsibility
• Ability to make clear decisions even in complex or uncertain situations and consistently follow through
• Strong communication and organizational skills, along with strategic thinking capabilities
• Proactive and structured way of working, combined with strong social and intercultural competence
• Passion for modern IT organizations, team development, and sustainable operating models

• The opportunity to actively help shape the new beginning and future of one of Europe’s most successful motorcycle manufacturers
• The possibility to work partly from home office
• Attractive social benefits and interesting training and development opportunities, as well as a unique corporate culture characterized by collegiality and team spirit
• An attractive and performance-related salary, depending on qualifications and professional experience from € 81.500 gross per year (overpayment possible), Flexible working hours Depending on your area of responsibility, location and department, we offer you various working time models to suit your private and professional situation. KTM _ACADEMY Our KTM Academy offers versatile and high-quality training courses, combining on-site seminars, workshops, online training and much more. Health and fitness We organize events and joint participation in sports activities. Company doctors and occupational psychologists are available on request to provide you with the best possible support in everyday life. Childcare Children aged 1-3 are cared for in the company’s own “Krabbelstube”. For children aged 5 to 10, KTM AG offers five weeks of free childcare during the summer vacations. Employee events Work hard, play hard. At the end of the year or summer party, our successes are duly celebrated together. Special rates for employees Special conditions for our employees when purchasing our products - from clothing to riding gear to motorcycles - are a matter of course for us. Welcome on board Welcome Day, buddy system and feedback sessions in the onboarding phase as well as training from day one will provide you the best start. Meals Healthy refueling! A well-balanced canteen menu and snack stations for in-between meals will help you get the energy you need. Corporate Benefits Discover exclusive employee discounts through our benefits portal - with top brands from the worlds of technology, fashion, travel, leisure, and more. Enhance your quality of life beyond the workplace.

Pursue your passion and go full throttle for your future. At KTM AG, you have the chance to work with high-performance motorcycles, whether in development, production, marketing, or elsewhere. On top of that, we offer great benefits, an environment that encourages and challenges you, and endless new adventures. No matter what your passport says, your passion is what counts for us! We believe in passion, performance, innovation and teamwork. You too? Then #JoinTheWinningTeam!