Client Solutions Architect

• Analyze current-state workflows and define future-state goals in collaboration with client teams

• Build strong relationships with client stakeholders and act as a trusted advisor throughout the design process

• Design end-to-end solutions leveraging Andor’s platform, including taxonomy configuration, routing logic, video endpoints, and notification frameworks

• Document solution designs, including workflow diagrams, configuration specs, and implementation notes for internal teams

• Lead discovery and requirements-gathering sessions with clinical, operational, and IT stakeholders

• Support technical planning for integrations (e.g., APIs, HL7, FHIR, SFTP) and ensure solution readiness

• Collaborate with Product, Engineering, and Implementation teams to ensure smooth deployment and long-term scalability

• Contribute to internal solution frameworks, templates, and repeatable playbooks to accelerate future implementations

• Serve as a platform SME, advising on how to best leverage Andor’s capabilities to meet client goals

• 2-4 years of experience in healthcare technology, digital health, clinical operations, or consulting

• Strong understanding of provider workflows, hospital operations, and patient flow

• Demonstrated experience in workflow mapping and design

• Familiarity with EMR systems and standard healthcare data protocols (HL7, FHIR)

• Strong verbal and written communication skills, including the ability to lead client-facing sessions

• Organized, analytical, and able to juggle multiple workstreams in a fast-paced environment

• A passion for solving complex operational problems with elegant, scalable solutions

Preferred Qualifications

• Experience supporting virtual health workflows, provider scheduling, or intelligent routing logic

• Background in clinical informatics, implementation consulting, or digital health delivery

• Exposure to agile product development cycles or early-stage product teams

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance

Andor Health is redefining how care teams connect and collaborate through intelligent, AI-driven virtual care workflows. We empower health systems to streamline communication, accelerate clinical decision-making, and optimize care delivery across their enterprise. Our team works alongside some of the most innovative hospital systems in the country, solving complex operational challenges with agility and impact.