Data Center Support Technician - St. Louis - Missouri

We are looking for a capable resource to coordinate, ranging from simple activities to more complex plans. This role will provide on-site assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery., Axiom Technologies is seeking a Data Center Support Technician to join our team in St. Louis, MO. This is a full-time onsite role responsible for supporting day-to-day data center operations, coordinating with vendors, maintaining hardware infrastructure, and ensuring compliance with data center operational standards., * Escort and manage vendors (e.g., HPE, Cisco, and other third-party vendors) during onsite activities.

• Perform tape rotations and coordinate media management with Iron Mountain.
• Conduct daily data center walkthroughs and general housekeeping activities.
• Perform quarterly inventory of all hardware devices within the data center.
• Rack, stack, install, and cable IT equipment as required.
• Provide hands-and-eyes technical support for Windows (Wintel) and network infrastructure teams.
• Coordinate vendor activities related to data center floor maintenance.
• Execute access control and compliance activities.
• Create and manage change requests for planned maintenance activities.
• Ensure the EPO/Fire Ecardo system is properly disabled before maintenance work begins, following established procedures.
• Coordinate equipment disposal activities, including Cloud Blue pickups.
• Maintain inventory of cables, accessories, and supplies in the designated storage area.
• Install, remove, and manage structured cabling as required.
• Coordinate with the local building facilities team regarding new power and cooling requirements.
• Update and maintain rack elevation diagrams and documentation.
• Update and maintain data center floor plans.
• Manage rack components and floor tiles as required to support infrastructure changes.

• Experience supporting enterprise data center operations.
• Knowledge of server hardware installation, racking, stacking, and structured cabling.
• Experience working with enterprise vendors such as HPE, Cisco, Dell, or similar.
• Understanding of change management and access control processes.
• Ability to maintain accurate inventory and documentation.
• Strong communication and coordination skills.
• Ability to work independently in a fast-paced production environment.
• Capable of lifting and moving IT equipment when required.

Axiom Technologies is a Global IT Services partner supporting medium to large-scale enterprises. Please visit our website for more information about what we do at www.axiomtechnologies.com