Application Tester

This role is essential in ensuring the quality, usability, and efficiency of internal applications across multiple platforms, including MRC, Laravel, ShowplacePRO, and ERP systems. The Application Support & Testing Specialist will work closely with developers and cross-functional teams to identify bugs, recommend improvements, and support help desk operations., Other duties may be assigned, requested, or directed., * Test applications and reports in systems such as MRC, Laravel PHP Framework, SQL Server Reporting Services, etc., simulating end-user workflows to evaluate process flow and user experience.

• Create process flow documentation within systems including the ShowplacePro order entry platform and ERP systems.
• Identify and report bugs, recommending enhancements to improve application usability and process efficiency.
• Collaborate with developers and other departments to ensure functionality and usability requirements are met.

Support

• Participate in data entry and product configuration processes for the digital catalog.
• Triage and resolve Help Desk tickets and customer-reported bugs, escalating issues when necessary.
• Communicate with internal users, Sales Reps, and Dealers to resolve issues, identify feature requests, and gather feedback for stakeholders and software developers.

• Minimum of 2 years’ experience in the Information Technology field.
• Experience in application testing, particularly within MRC and Laravel environments.
• Familiarity with RPG programming and help desk workflows.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration abilities.
• Ability to manage multiple priorities and work independently.

Pulled from the full job description

• Tuition reimbursement
• Pet insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance
• Disability insurance, Monday-Thursday: 7:00 a.m. - 5:00 p.m. Friday: 7:00 a.m. - 11:30 a.m. (or until production is done)

Very Rare Saturdays.

Benefits (Full-Time Employees)

Paid Time Off

• Minimum 13 days paid vacation per year (PTO begins accruing on your first day).
• 8.5 paid holidays: New Year’s Day, President’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day After Thanksgiving, Christmas Eve (½ day), and Christmas Day.

Retirement

• No-cost Employee Stock Ownership Plan (ESOP).
• 401(k) with company match up to 4%.

Health & Wellness

• Affordable health, dental, vision, life, and pet insurance.
• No-cost on-site medical care with a Physician Assistant.
• No-cost long-term disability insurance.
• On-site counseling services.
• On-site fitness center with certified personal trainer, classes, and wellness programs.

Additional Perks

• On-site cafeteria serving breakfast and lunch.
• Employee product discounts.
• Tuition assistance program.
• Opportunities for growth and promotion.

Showplace Cabinetry is an employee-owned company manufacturing high-quality cabinetry in Harrisburg and Beresford, South Dakota. As a national brand sold through independent dealers, Showplace is committed to helping employees grow and succeed. We believe in promoting from within and investing in our people-our greatest asset.