Technical Architect-Blue Yonder Warehouse Management

Position involves a role that is responsible for implementation of Blue Yonder Warehouse Management with good knowledge on Blue Yonder Warehouse Management. These include independently handling the implementation and provide solution to technical/functional issues. Associate should have strong product knowledge in at least any 3 of the below areas., Responsible for incident resolution for specific set of customers within the specified POD / Product / Project Adheres to priority based management based on impact + urgency Drive Service Improvement Plans and ensuring the Incident Management process is performed as designed

Should have good knowledge in the Blue Yonder Warehouse Management. Should have hands on experience with installing and configuring the product and understand the interactions within various modules. Should have implementation experience on Blue Yonder Warehouse Management with at least one or two full cycle implementation experience. It is preferable if the candidate has previous experience of working in any of the cloud technologies and should be familiar with the basic network terminologies. Should have experience in reviewing the integration design and suggest best practices. Should work as a liaison between Consulting, Support and Cloud Services to ensure smooth and efficient implementation and integration between technical and functional system requirements during on-boarding of new customers or during upgrades or patch updates It is mandatory to have good knowledge of SQL Server concepts and administration. Candidate should be able to review an existing application set up and perform an assessment for suitability to upgrade. Understands how Blue Yonder solutions can be configured to better facilitate client business processes. Should have strong analytical skills and problem solving skills. Knowledge of any defect management tool will be an added advantage. Ensures quantity and quality content in the Knowledgebase. Should be able to drive a KT and Transition plan effectively. It will be an added advantage to have a candidate with knowledge of incident, problem and change management process.