Haematology Application Specialist

• Provide on-site customer support including equipment installation, training, troubleshooting and performance verification in haematology laboratories.
• Deliver comprehensive training sessions both in-person and remotely through webinars to ensure high competency levels.
• Respond promptly to technical inquiries via telephone, offering expert resolution and follow-up.
• Collaborate with technical teams for complex investigations and software upgrades.
• Maintain detailed documentation, CRM records and compliance with regulatory and quality standards.
• Actively contribute to the development of training programs and online learning platforms.
• Ensure adherence to all health, safety and environmental guidelines.

Are you an experienced Biomedical Science professional with strong haematology expertise?, * Bachelor’s Degree in Biomedical Science or related field.

• Minimum 5 years’ laboratory experience, ideally band 6 or higher.
• At least 2 years in a commercial, customer-facing role.
• Strong haematology knowledge and technical problem-solving skills.
• Ability to interpret scientific documentation and maintain regulatory compliance.
• Full UK driving licence and willingness to travel regularly.
• Proficient organisational skills and attention to detail.

Desirable Skills:

• Experience with haematology instrumentation and laboratory information systems (LIMS).
• Familiarity with digital morphology and flow cytometry.
• Knowledge of ISO15189 and laboratory audit processes.
• Comfortable using Microsoft Office and CRM databases.

This role involves extensive travel across the UK and Ireland, offering a varied and engaging work environment. If you thrive on providing expert application support and enjoy working closely with customers to enhance lab performance, apply now to take the next step in your career. Skills

• medical
• troubleshooting
• Lims
• customer training
• Haematology (Clinical & Laboratory)

We are working with a leading provider of innovative diagnostic solutions seeking a knowledgeable Haematology Application Specialist to deliver expert support, training and technical assistance across client sites.