Local Government Investment Pool (LGIP) Administrator

The LGIP Administrator will be responsible for leading participant services operations utilizing multiple investment management software systems. The LGIP Administrator will be responsible for LGIP Offering investor communications, providing participant statistics for OST senior management reports and for working with OST portfolio managers to anticipate liquidity needs of LGIP participants, As part of our team, you will:

• Serve as the primary point of contact for client and participant communications, ensuring timely, accurate, and professional responses.
• Administer investor account and transaction management software, including account setup, maintenance, troubleshooting, and coordination with internal technical teams.
• Monitor, analyze, and report participant activity, generating summary statistics on account usage, transaction frequency, liquidity needs, and other key operational metrics.
• Prepare and distribute client communications related to administrative updates, policy notices, portfolio holdings, performance results, and other investor information.
• Coordinate with OST portfolio managers and investment operations staff to gather information and ensure consistent, accurate, and compliant communications.
• Support the creation and refinement of communication workflows, templates, and reporting processes to improve efficiency and client experience.
• Assist in onboarding new participants or clients by providing system guidance, administrative support, and training on account tools or reporting features.
• Identify potential issues or irregularities in account activity, data, or reporting, and escalate appropriately to ensure timely resolution.
• Maintain a strong understanding of the organization’s investment programs, portfolio structure, and reporting frameworks to effectively support client inquiries.
• Provide input for investor participant liquidity needs to OST portfolio managers and detailed liquidity reporting to senior management.

The LGIP Administrator will be expected to interact effectively with OST division directors, as well as senior management and should have good communication and presentation skills.

The candidate will be expected to be a strong team player with ability to work collaboratively yet also have the ability to work independently., * Completion of a bachelors’ (four-year) college degree in a business-related major (e.g. Accounting, Finance, Economics, or Statistics)

• Excellent written and verbal communication skills, with the ability to tailor messaging for diverse stakeholders and maintain a professional, client-focused tone.
• Three to five years of experience in client or customer relationship management, investor relations, financial services operations, or account administration
• High level of proficiency in Excel and other data-analysis tools to generate summary reporting and participant statistics
• Good knowledge and experience using MS PowerPoint, MS Word and MS Teams
• Strong customer service skills and the ability to adapt and think critically given various scenarios, * Team player
• Detail-oriented
• Demonstrated experience administering investor account and transaction management software or similar financial systems, with strong attention to data integrity and accuracy.
• Proficiency in analyzing, interpreting, and reporting participant or client activity metrics (e.g., account usage, transaction patterns, liquidity needs, and other key operational indicators).
• Strong ability to prepare and deliver clear, accurate client communications, including administrative updates, portfolio holdings information, performance summaries, and policy changes.
• Strong organizational skills, with the ability to manage multiple client inquiries, reporting deadlines, and communication workflows simultaneously.

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * Offers of employment are subject to a background investigation, including criminal records history, to determine eligibility for employment. Additionally, credentials and employment history stated in your application materials are also subject to verification. For certain positions, a satisfactory credit check, MVR, or other relevant investigations may also be conducted. OST holds the sole discretion in assessing eligibility for employment. This is a position of trust, requiring a satisfactory background check.
• Hiring salary will be based on education, experience, credentials, pay equity, and statewide rules.
• Hiring range of $75,000 to $90,000.

Pay: $75,000.00 - $90,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

The Georgia Office of the State Treasurer (OST) provides investment management, treasury services, and banking services, for the State of Georgia and oversees the State’s two 529 savings plans, Path2College and Georgia STABLE.

The OST’s mission is to preserve the state’s capital and the public trust through conservative and efficient management of the state’s cash resources. This mission includes maintaining the state’s reputation for prudent and effective fiscal management. We are committed to maintaining and enhancing this reputation, and we are dedicated to proving at every opportunity that it is deserved. Our mission and our fundamental duty to the public require absolute adherence to the following principles:

• We are dedicated to complying fully with the letter and spirit of the laws, rules, and ethical principles that govern us. Our duty to the public requires absolute adherence to this standard.
• Integrity and honesty are the heart of our business. Our people must maintain the highest ethical standards in everything they do so as to avoid even the appearance of impropriety.
• The interests of the state are our sole and primary concern; we expect our people to always put the state’s interest first.

OST is seeking an LGIP Administrator to lead investor customer support, including transaction operations for participants investing in LGIP Offerings (commingled investment portfolios). OST oversees or directly manages investment portfolios with over $81 billion in assets under management, with varying levels of OST participant operations management.