Developer Platform Operations

The Developer Platform Operations will serve as the operational backbone of the FF EAI Brain Robotics Developer Open Platform, overseeing the end-to-end developer experience - from portal onboarding and community management to hands-on technical support and physical lab operations. This role bridges the platform’s technical capabilities with the needs of a diverse developer community, including individual creators, enterprise partners, and youth developers. The ideal candidate combines strong operational acumen with genuine passion for developer ecosystems and emerging robotics technology, and thrives in a fast-moving, cross-functional environment, * Developer Portal Operations: Own and continuously optimize the developer portal experience, including account onboarding flows, API key management, documentation quality, SDK access controls, and developer lifecycle management. Oversee the Youth Developer Program with age-appropriate access, educational content, and mentorship pathways.

• Use Case & Solution Technical Support: Serve as the primary technical liaison between the platform team and the developer community. Provide hands-on guidance across the full development lifecycle - from use case definition and solution architecture to SDK/API integration, debugging, and application deployment. Collaborate with engineering to surface recurring developer pain points and translate them into platform improvements.

• Developer Lab Operations: Manage day-to-day operations of the FF Developer Lab, including robot hardware leasing logistics, facility scheduling, safety compliance, and partner coordination. Support the commercialization of lab resources through leasing agreements, demonstration events, and direct sales of developer hardware kits.

• Cross-Functional Collaboration: Partner closely with product, engineering, business development, legal, and marketing teams to align platform operations with evolving developer demand. Support go-to-market activities for new API releases, SDK updates, developer partnership programs, and platform milestones.

• Data & Reporting: Maintain accurate operational records across portal activity, lab utilization, technical support case volume, and developer pipeline. Produce regular dashboards and reports on KPIs and ecosystem health for senior leadership.

• Bachelor’s degree in Computer Science, Electrical Engineering, Robotics, Product Management, Business, or a related field.
• 3-5 years of experience in developer relations, platform operations, technical program management, developer advocacy, or a related role. Experience with robotics, AI, IoT, or hardware developer platforms is strongly preferred.

• Technical Knowledge: Solid understanding of API ecosystems, SDK workflows, developer portals, and software development best practices. Ability to read and contextualize code across at least one language (Python, Node.js, or similar). Hands-on familiarity with robotics systems or embedded hardware is a strong plus.

• Communication: Exceptional bilingual communication skills (English and Chinese, both written and verbal) with the ability to translate complex technical concepts for a diverse audience - from youth developers to enterprise engineering teams.

• Operational Excellence: Proven ability to manage multiple concurrent workstreams with strong organizational, documentation, and prioritization skills. Comfortable operating in an ambiguous, high-velocity startup environment., * Direct experience managing developer communities or open-platform ecosystems (e.g., robotics, IoT, AI/ML, cloud platforms)

• Background in robotics hardware, consumer intelligent hardware, embedded systems, or embodied AI platforms
• Experience operating physical lab or makerspace environments, including hardware leasing or equipment sales
• Track record of designing and running developer programs, hackathons, or youth STEM initiatives
• Familiarity with developer tools such as GitHub, Postman, Jira, Confluence, or equivalent
• Experience in a cross-cultural, globally distributed team environment

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, ($100,000-$120,000 DOE), plus benefits and incentive plans

Perks + Benefits

• Healthcare + dental + vision benefits (Free for you / discounted for family)
• 401(k) options
• Casual dress code + relaxed work environment
• Culturally diverse, progressive atmosphere
• Hands-on access to cutting-edge robotics and EAI technology

Faraday Future (FF) is a California-based global technology company focused on the design, engineering, and intelligent operation of electric vehicles and embodied AI systems. Under its expanded EAI (Embodied Artificial Intelligence) strategy, FF has launched the FF EAI Brain - a next-generation robotics intelligence platform designed to power quadruped and humanoid robots with advanced perception, motion control, and decision-making capabilities.

The FF EAI Brain Robotics Developer Open Platform is a strategic initiative to build an open, extensible developer ecosystem around this technology. The platform provides developers, researchers, enterprises, and youth innovators with the tools, infrastructure, and support they need to build real-world robotic applications - from SDK and API access to physical Developer Lab environments. FF is committed to accelerating the future of intelligent robotics through open collaboration, and this role sits at the heart of that mission.