Enhanced Navigator - 1115 Waiver Program

Imagine yourself as part of an organization with a profound commitment to making a positive impact. When you choose Catholic Charities, you step into a world of endless opportunities, where your efforts collectively contribute to a brighter community. We consider it a privilege to make a meaningful difference, and we love what we do.

At Catholic Charities hiring decisions are personal. So personal, in fact, that every application is screened by a member of the HR team or a trained hiring manger!

The Enhanced Navigator - 1115 Waiver Program plays a crucial role in supporting individuals as they navigate available services, helping them access life-changing resources and empowering them on their journey toward wellness and stability.

In this role you will:

• Conduct screenings with Medicaid eligible individuals for services under the 1115 Waiver using the approved ACH screening. Ensure all demographic information is accurately collected and member consent is properly documented.

• Provide enhanced navigation/care management services to households determined eligible, including development of Social Care Plans, assistance with applications, care coordination, referral follow-up, and comprehensive case documentation in Unite Us.

• Maintain up-to-date knowledge of available community-based services and develop relationships with local providers to ensure accurate referrals and warm hand-offs when needed.

• Ensure timely and accurate data entry of all services, interactions, case notes, and outcomes in the Unite Us platform in accordance with 1115 Waiver requirements.

• Participate in all required trainings associated with the 1115 Waiver, including but not limited to: Unite Us platform, trauma-informed care, culturally and linguistically appropriate services, HIPAA, and compliance.

• High School Diploma or GED

• Experience:

• 1-3 years’ experience with relevant experience in Human Services or a related field

• Skills:

• Microsoft Office

• Email

• Using databases

• Ability to maintain strict confidentiality

• Other requirements:

• Valid Driver’s License

• Generous Time Off (as an eligible employee, you will accrue up to 23 days off in your first year, based on your standard work day)