Senior Site Reliability Engineer

VIQU have partnered with a well-established B2B SaaS company who are going through a significant platform transformation. and so are hiring for a Senior Site Reliability Engineer to build stability, respond to live incidents, and assist with system upkeep. The role will also play a key part in on implementing and adopting new tooling and processes surrounding the wider transformation., * Utilise various technologies (Terraform, Kubernetes ect) to manage provision, and configure servers and networks, and automate application lifecycles.

• Regularly use Datadog and other observability tools for application performance monitoring.
• Implement new ways of working, helping to shape how the organisation responds and recovers to incidents.

• Take ownership of incident resolutions.

• Actively drive down key reliability metrics (MTTR, incident frequency, on-call toil) by evaluating key incidents.

• Work on an a on call rota, ensuring you are available to respond to incidents during this time.

• Identify areas for automation and help implement changes that raise the bar for reliability.

• Previous experience as a Site Reliability Engineer or similar (cloud, infrastructure, DevOps or platform engineering) within a customer facing environment e.g SaaS or MSP.

• Strong hands-on experience with both Azure, and on-premise virtual machines.

• Experience withInfrastructure as Code / Terraform, Container orchestration (Kubernetes or AKS), and Monitoring and observability tooling (Prometheus, Grafana, Datadog, or Azure Monitor).
• Ability to implement new processes, and tools, ensuring the wider development and support teams adopts new ways of working.
• Ability to communicate across internal teams and external customers.
• Skilled in networking across both cloud (Azure) and on premise environments.
• Either Windows or Linux systems administration skills (Linux preferred).
• Previous use of AI tools to enhance efficiency.