Data Centre Technician

We are seeking a skilled, proactive, and technically capable Data Centre Technician to join our Operations team in Docklands. This hands-on role operates within a high-availability, mission-critical environment, offering the chance to work with complex building systems and advanced infrastructure while ensuring safe, reliable, and efficient operations.

If you enjoy problem-solving, thrive on responsibility, and take pride in maintaining uninterrupted service in critical environments, this role offers both challenge and long-term career development within a respected operational team.

Role Overview

As a Data Centre Technician, you will be responsible for the safe operation, maintenance, and technical oversight of building systems, plant, and critical infrastructure. Acting as a first responder to alarms and incidents, you will protect uptime, support service delivery, and ensure compliance with health, safety, environmental, and statutory requirements.

You will work closely with site management, engineering teams, and external partners to deliver operational excellence across multiple data centre facilities.

Key Responsibilities

Operations & Incident Response

Respond to critical alarms and incidents, liaising with the Client Service Desk and providing timely updates

Monitor environmental control systems to maintain specified tolerances

Implement and follow change control procedures, documenting software, hardware, and system updates

Support site and client management during emergencies, drills, and incident responses

Conduct inspections, testing, and fault diagnosis across electrical, mechanical, and plant systems

Ensure safe start-up, operation, and shutdown of equipment

Maintenance & Optimisation

Deliver planned and reactive maintenance within agreed SLAs

Identify opportunities for energy efficiency, system optimisation, and risk reduction

Conduct technical audits to confirm system performance and asset compliance

Support BMS calibration activities to maintain accuracy and system integrity

Documentation & Compliance

Administer the Permit to Work (PTW) system to maintain compliance and operational control

Review RAMS and access permits to proactively manage operational risk

Develop and maintain site-specific SOPs, MOPs, and EOPs

Accurately log activities within CMMS and ticketing platforms

Produce routine reports on UPS systems, battery condition, and asset status

Teamwork & Development

Collaborate with the Technical Manager and shift teams to ensure service continuity

Support the training and development of junior technicians and apprentices

Work with vendors, contractors, and internal teams to ensure timely issue resolution

Completed electrical apprenticeship or equivalent technical qualification

Proven experience in building services, ideally within data centres or critical environments

Strong technical understanding of building systems, fault diagnosis, and service delivery

Confident communicator, able to engage professionally with clients, colleagues, and contractors

Proactive, solutions-focused mindset, able to work independently and make sound technical decisions

Strong commitment to health & safety, quality, compliance, and environmental best practice

Experience with BMS, EMS, and critical infrastructure systems

Knowledge of cGxP-controlled environments is advantageous

Why Join Us?

You’ll be part of a high-performing, professional team operating at the core of mission-critical infrastructure. This role offers exposure to advanced systems, structured training, and genuine opportunities for career progression within a growing data centre operation.

If you’re looking to build a long-term career in a technically challenging and rewarding environment, we’d love to hear from you.