Ashore Enterprise Services Network Support Specialist

We are seeking a Ashore Enterprise Services Network Support Specialist to join our team. In this role, you will provide support for technical support to the U.S Navy’s Ashore Enterprise Services (AES) network infrastructure, ensuring secure, reliable, and high-performing communications across shore-based environments. This role is responsible for installing, configuring, monitoring, trouble shooting, and maintaining network hardware and software, while supporting system availability compliance, and operational readiness., * Submit MAC requests

• Initiate/validate eKM service order requests

• Work with squadron ITPOC personnel to identify, resolve, and elevate any NMCI and follow-on systems and networks/ONE-NET or procurement issues

• Lead gathering of information in response to DON/CPF/CNAP/TYPEWING data calls

• Assist with procurement of required hardware (toner, monitors, etc.) for squadrons, coordinate NMCI and follow-on systems and networks/ONE-NET surge projects like hardware/software tech refreshes

• Aid the deployment process, and support TYPE WING unique projects (MILCON projects, new squadron start-ups, air-frame upgrades, new Program of Record system deliveries).

Required:

• Must be a US Citizen

• Active Secret clearance

• Bachelor’s degree in computer science, Information Technology, Computer Engineering, Cyber Security, or an equivalent bachelor’s degree from an accredited college/university

• CCNA Security, CySA+, GICSP, GSEC, Security+ CE, or SSCP certification

Desired:

• (5) years of experience working with the following:

• Project Management

• Commander, U.S. Pacific Fleet (CPF) Navy Marine Corp Intranet (NMCI) procurement process.

• NMCI Enterprise Tools (NET)

• Commander, U.S. Pacific Fleet (CPF) Outside Continental United States (OCONUS) Navy Enterprise Networks (ONE-NET) procurement process

• Navy Information Technology Approval Systems (NAV-ITAS) process and procedures.

• Defense Logistics Agency (DLA) Multi-Function Device (MFD) procurement and sustainment process and procedures.

• IT Asset Management

• Basic IT asset inoperability and connectivity degradation troubleshooting methods

• Customer Service as well as written oral communications skills.

• Microsoft Office (Word, Excel, Outlook, SharePoint).

• Salary: $70,000-$80,000

Additional Benefits

• Performance Bonuses and annual salary reviews

• Health, dental, and vision insurance

• Short Term Disability, Long Term Disability, and Life Insurance

• 401(k) plan with company match

• Opportunities for professional growth and development

• A collaborative and inclusive work environment

Athena Technology Group, Inc. (ATG) is a Service-Disabled Veteran Owned Small Business (SDVOSB) focused on Information Technology and Communications consulting, system engineering, integration, deployment and operation of state of the art command and control and information systems that deliver critical network centric solution to the warfighter. With a proven track record of technical support to our customers, we are looking for innovative industry professionals to join our team.