Director, Global Quantum System Deployment

Rigetti Computing is seeking a Director of Quantum System Deployment & Field Engineering to lead the global deployment, integration, commissioning, and lifecycle support of our on-premise quantum computing systems.

In this role, you will build and lead Rigetti’s Field Engineering organization, ensuring the successful delivery of complete quantum systems - from factory acceptance through customer installation, commissioning, acceptance, and operational handoff. You will develop the people, processes, and operational standards required to scale commercial deployments worldwide.

Working across Hardware Engineering, Manufacturing, Quantum Engineering, Software, and Program Management, you will ensure every deployed system meets Rigetti’s standards for performance, reliability, and customer success., * Own the end-to-end deployment of on-premise quantum computing systems, including site readiness, installation, system integration, commissioning, customer acceptance, and operational handoff.

• Lead deployment of complex systems, including superconducting quantum processors, dilution refrigerators, RF/microwave hardware, control electronics, networking, and supporting infrastructure.
• Serve as the senior technical escalation point during customer deployments and field operations.
• Establish deployment processes, field engineering standards, training, documentation, and operational metrics.
• Partner cross-functionally with Hardware Engineering, Manufacturing, Software, Program Management, and Customer Success to improve deployment readiness, reliability, and customer experience.
• Drive continuous improvements in deployment efficiency, serviceability, and lifecycle support., Don’t see the job you want? Apply here so we can keep in touch with you when the right role opens up in the future! Export Licensing Compliance Rigetti is committed to full compliance with applicable anti-discrimination laws. We are an equal opportunity employer and value diversity at our company. We strive to create an inclusive work environment and will not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

• Master’s degree in Physics, Engineering, or a related technical field (Ph.D. preferred).
• 10+ years of experience deploying, integrating, or supporting complex hardware systems.
• 3+ years of people management experience.
• Strong systems engineering background integrating mechanical, electrical, software, networking, and controls systems.
• Experience with one or more of the following:
• Quantum computing
• Cryogenic systems
• RF/microwave systems
• Semiconductor equipment
• Scientific instrumentation
• Excellent customer-facing leadership, communication, and problem-solving skills.
• Willingness to travel globally (approximately 30-40%)., * Experience with superconducting quantum computing or dilution refrigerator systems.
• Experience supporting enterprise, government, or national laboratory customers.
• Experience building and scaling field engineering organizations.
• Familiarity with Factory Acceptance Testing (FAT), Site Acceptance Testing (SAT), and product lifecycle support.

Pulled from the full job description

• Paid parental leave
• Parental leave
• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, Rigetti complies with all local and state regulations in regards to displaying salary ranges. Final compensation for this role will be determined by various factors such as a candidate’s relevant work experience, skills, and geographic location. Rigetti offers a full slate of benefits from competitive salaries, equity, medical, dental and vision for employees as well as a 401(k) plan, a paid parental leave program, rejuvenation days, and a vacation policy that aligns with local regulations and industry standards.

Rigetti Computing is a pioneer in full-stack quantum computing. The company has operated quantum computers over the cloud since 2017 and serves global enterprise, government, and research clients through its Rigetti Quantum Cloud Services platform. The company’s proprietary quantum-classical infrastructure provides ultra-low latency integration with public and private clouds for high-performance practical quantum computing. Rigetti has developed the industry’s first multi-chip quantum processor for scalable quantum computing systems. The company designs and manufactures its chips in-house at Fab-1, the industry’s first dedicated and integrated quantum device manufacturing facility. Rigetti was founded in 2013 and today employs more than 150 people with offices in the United States, U.K., and Australia. Learn more at www.rigetti.com.