Network Operations ASI Coordinator

GDIT is looking for a Network Operations Authorized Service Interruption (ASI) Coordinator to support the USCENTCOM Information Technology Services (CITS) Program supporting the USCENTCOM J6 in Tampa, FL.

• Team Environment: The successful candidate must be an active, collaborative team player.
• Operational Schedule: This position operates within a 24/7 environment and is a shift-rotating role that strictly requires working nights and weekends.

MEANINGFUL WORK AND PERSONAL IMPACT As a Network Operations ASI Coordinator, the work you’ll do at GDIT will be impactful to the mission of USCENTCOM. Duties and Responsibilities include:

• ASI Management: Oversee the overall management of intra-theater and inter-theater ASIs impacting HQ and Forward HQ USCENTCOM customers.
• Request Coordination: Process, prioritize, de-conflict, and track all incoming ASI requests.
• Impact Assessments: Provide detailed operational impact assessments on network systems due to requested ASIs.
• Information Gathering: Gather accurate information regarding network outages, security incidents affecting enterprise-wide services, and planned maintenance on USCENTCOM systems.
• Ticketing & Reporting: Complete trouble tickets using USCENTCOM-approved systems and generate reports to maintain situational awareness across the enterprise.

Required:

• Experience: 5+ years of relevant IT or network operations experience.
• Certification: CompTIA Security+ CE Certification.
• Must have a current/active TS/SCI clearance
• U.S. citizenship required due to the TS/SCI clearance requirement.

Desired:

• Education: Master’s Degree with a focus in Communications, Computer Science, Engineering, or a related field of study.
• Certification: ITIL v4 Certification., * Shift Flexibility: Ability and willingness to work rotating shifts, including nights and weekends.
• Technical Tools: Working knowledge of Microsoft products (Outlook, Word, Excel, PowerPoint, and MS Project).
• Problem Solving: Demonstrated analytical and problem-solving skills to make appropriate technical decisions under pressure.
• Communication: Strong interpersonal and presentation skills for interacting with team members and key customers.
• Adaptability: Motivated, flexible, and able to produce high-quality results in an evolving, fast-paced environment.
• Organization: Excellent organizational and follow-up skills with strong attention to detail.
• Collaboration: Proven capability to work productively in a collaborative team environment.

Desired Skills:

• Direct experience with USCENTCOM and familiarity with its mission.
• Knowledge and familiarity with USCENTCOM’s specific IT environment., 5 + years of related experience
• may vary based on technical training, certification(s), or degree

Certification

ITIL 4 Foundation | PeopleCert - PeopleCert Travel Required

Less than 10% Citizenship

(part of General Dynamics) 3.73.7 out of 5 stars Tampa, FL $85,093 - $100,050 a year, Pulled from the full job description

• 401(k) matching
• Paid time off
• Internal mobility program, At GDIT, the mission is our purpose, and our people are at the center of everything we do.
• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace, The likely salary range for this position is $85,093 - $100,050. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Own your opportunity to support our nation’s defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure., We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

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