Technical Lead- SAP ME and SAP MII

• Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape

• Interact with customers and make sure high availability of application with on time support

• Coordinate with various support teams and troubleshooting technical problems.

• Coordinate & align with project & LCM (Life Cycle Management) team make sure

• Strong experience in SAP ME and SAP MII with deep understanding of manufacturing execution processes.

• Proven expertise in integration of SAP ME/MII with SAP ERP modules (PP, EWM).

• Hands-on experience with SAP Plant Connectivity (PCo) and integration with custom applications.

• Solid experience in Plant Floor Application Support across multiple sites (e.g., Wilton, San Diego or

similar environments).

• Good understanding of ITIL processes, including Incident, Problem, and Change Management.

• Ability to deliver support services within SLA, ensuring high availability and effective issue resolution.

• Experience working in a support model (L2/L3) with strong troubleshooting and root cause analysis skills.

• Involvement in transition and knowledge transfer activities, with ability to understand

end-to-end application landscapes.

• Strong stakeholder management skills with ability to interact with customers and ensure seamless support experience.

• Experience coordinating with cross-functional teams for issue resolution and system improvements.

• Ability to align with project and LCM teams to plan and execute application upgrades.

• Experience in evaluating manufacturing requirements and identifying process gaps.

• Strong skills in conducting gap analysis and recommending MES solutions.

• Exposure to evaluating multiple MES products and selecting the best-fit solution.

• Ability to lead MES consultants and drive implementation of scalable manufacturing solutions.

• Experience in preparing functional and technical specification documentation.

Roles & Responsibilities

• Knowledge on Integration of SAP ME with SAP ERP modules: PP, QM, PM, SAP EWM & SAP PCo

• Experience in support model & knowledge on Incident, Changes & Problem Management

• Provides service delivery as per ITIL process to accommodate flexible support. compliant with the SLA to deliver effective resolution