Operations Analyst, Transplant Service Center

Works under minimal direction to analyze Transplant Services Center operations, design and maintain data systems, and deliver actionable insights that drive efficiency, performance improvement, and compliance. This role integrates operational process analysis with data development and reporting to support leadership decision making and strategic initiatives., Analyze departmental workflows, systems, and resource utilization to identify opportunities for efficiency and performance improvement.

Document business processes, system requirements, and operational controls to support standardization and automation.

Develops, cultivates, and maintains working relationships with internal and external organizations associated with Transplant Services Center.

Serve as the departmental owner for performance reporting and analytics, collaborating with Data Development to design and maintain data solutions specific to Transplant Services

Develop Data policies and report definitions for the Transplant Services Center.

Abstract, validate, reconcile, and analyze data to ensure accuracy and reliability.

Create recurring and ad hoc reports, dashboards, and performance summaries for leadership, regulatory, and operational needs.

Monitor data trends and translate findings into clear insights for leadership and stakeholders.

Support financial, operational, and regulatory reporting through standardized data definitions, documentation, and controls.

Partner with department leadership to identify trends, performance gaps, and opportunities for improvement.

Integrate data analysis with operational insights to support productivity measurement, outcome tracking, and efficiency initiatives.

Manage multiple analytical and improvement projects simultaneously, including scope, timelines, and coordination of contributors.

Identify, prioritize, and oversee operational improvement initiatives based on performance trends, data analysis, and identified system gaps.

Provide guidance and education to staff and leaders on data interpretation, reporting tools, and performance metrics.

Support preparation and submission of required internal and external reports, including compliance related documentation.

Communicate effectively with internal and external stakeholders regarding data, processes, and improvement initiatives.

Performs other duties as assigned.

Bachelor’s Degree in Business Administration, Information Management, Healthcare Information, Statistics, Management Information Systems, or a related field., 5 years of experience in operational analysis, data analysis, data management, or a related analytical role. Preferred Experience Experience in eye and/or tissue transplantation or a regulated healthcare environment.

Pulled from the full job description

• Loan forgiveness
• Childcare
• Tuition reimbursement
• Paid parental leave
• Parental leave
• Health insurance
• Paid time off, UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

PPO medical plan, available day one at no cost for full-time employee-only coverage

100% coverage for preventive healthcare-no copay

Paid Time Off, available day one

Retirement Programs through the Teacher Retirement System of Texas (TRS)

Paid Parental Leave Benefit

Wellness programs

Tuition Reimbursement

Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!, This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information.

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you’ll discover a culture of teamwork, professionalism, and a rewarding career!