IT & Systems Manager
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Role details
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Job description
The IT & Systems Manager leads the technology function across the Denver Cold Family of Companies. Reporting directly to the CFO, the IT & Systems Manager will oversee day-to-day IT support, administer key business systems, coordinate technology vendors, lead software and systems projects, and identify practical ways to improve efficiency through technology. RESPONSIBILITIES
- Manage day-to-day IT support directly and through the managed IT provider when appropriate.
- Deploy, configure, maintain, and troubleshoot company technology equipment.
- Support employee technology onboarding and offboarding.
- Maintain technology documentation, equipment records, software licensing information, and IT standards.
- Travel between company facilities as needed.
- Support and administer company software platforms across warehousing, transportation, accounting, HR, and other business functions.
- Lead technology and systems projects from planning through implementation.
- Serve as the primary internal point of contact for technology vendors and software providers.
Requirements
- 3+ years of experience in IT, Information Systems, Systems Administration, Business Systems, Technology Operations, or a related role.
- Associate’s or bachelor’s degree in Information Technology, Information Systems, Computer Science, or a related field, or equivalent experience preferred.
- Experience in logistics, warehousing, transportation, or similar operational environments preferred.
- Experience supporting Windows environments, Microsoft 365, general business technology, and end users.
- Strong troubleshooting, project management, organization, prioritization, communication, and customer service skills.
- Familiarity with APIs, EDI, SQL, scripting, Power Automate, Make, Zapier, or similar integration and automation technologies preferred.
About the company
Denver Cold Storage, Inc. is a third-party logistics warehouse providing frozen, refrigerated, and ambient storage solutions along with nationwide temperature-controlled transportation through Denver Logistics, LLC.
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