Artificial Intelligence Engineer

We’re supporting a leading UK energy supplier on an exciting AI programme and are looking for two Senior AI / Data Scientists to help deliver a cutting-edge Generative AI solution that will improve the accuracy and efficiency of the organisation’s back-billing process.

This is an opportunity to work on a high-impact project, applying advanced machine learning and Large Language Models (LLMs) to solve complex customer-focused challenges using structured, unstructured and time-series data.

What You’ll Be Doing

• Develop and deploy advanced machine learning models to support customer decision-making.
• Apply supervised and unsupervised learning techniques across structured, unstructured and temporal datasets.
• Leverage Large Language Models (LLMs) to analyse customer interactions, including call transcripts, emails and digital touchpoints.
• Build AI solutions focused on sentiment analysis, topic modelling and customer intent classification.
• Work closely with business stakeholders to understand challenges and translate them into scalable AI solutions.
• Present technical findings and recommendations to both technical and non-technical audiences.

• Proven commercial experience as a Senior AI Engineer or Senior Data Scientist.
• Strong experience applying advanced machine learning techniques to structured and unstructured datasets.
• Hands-on experience with Large Language Models (LLMs), particularly around sentiment analysis, topic modelling or customer intent classification.
• Strong Python skills including Scikit-learn, Pandas, NumPy and SciPy.
• Excellent SQL skills, ideally within a Databricks environment.
• Experience working with customer interaction data such as call logs, emails, chat or web activity.
• Strong stakeholder management and client-facing communication skills.
• Comfortable working directly with business users to deliver practical, data-driven solutions.

If you’re an experienced AI / Data Scientist with commercial LLM experience and are looking to work on an innovative Generative AI programme for one of the UK’s leading energy organisations, I’d be keen to hear from you.