IT Lab Systems Support Specialist

• Provide customer support in installation of IT Hardware/Software to support lab simulation launching kinetic weapons from various platforms.
• Configure IT Hardware and Software in lab to support customer needs.
• Perform routine maintenance tasks such as upgrading hardware/software and installing required patches to ensure optimal performance of lab equipment.
• Conduct operational tests on lab equipment to ensure system availability and reliability.
• Conduct required troubleshooting procedures of IT hardware and software to maintain availability of lab equipment.
• Manage account access to lab equipment.
• Maintain detailed records of hardware configurations, troubleshooting steps, and other relevant information.
• Communicate technical information clearly and concisely to both technical and non-technical audiences.

• Five (5) years of experience with demonstrated ability to plan and coordinate the installation, testing, operation, troubleshooting, and maintenance of hardware and software systems., * US Citizenship
• Active DoD Top Secret Clearance
• IAT Level II (Information Assurance Technical) or higher DOD 8140 under specialty area 45(Security+) within 60 days of start.
• H.S. Diploma or GED

Desirable:

• Experience with Linux

Pulled from the full job description Tuition reimbursement Health insurance Retirement plan Vision insurance Dental insurance Life insurance Disability insurance, * $110,000 - $115,000, Tech Wizards is an employee-oriented company offering:

• Exceptional salaries
• Company funded retirement plans
• Major medical, dental, and vision insurance for employees and their dependents
• Competitive vacation, holiday, and sick leave packages
• Life insurance and short/long term disability insurance
• Educational assistance programs
• Flexible work schedules