Information Technology Specialist (Help Desk)

Large manufacturer in east TN, near Greeneville, has an immediate job opening in their IT group. This is an Information Technology Specialist / Help Desk role. Projects in the office will involve:

• Replacing and deploying laptops
• Troubleshooting various IT issues
• Verifying network connectivity
• Resolving wireless issues
• Working on server issues

Projects on manufacturing floor will involve:

• Diagnosing and solving issues with various IoT devices
• Working with barcode printers and scanners
• Raspberry Pi

Qualified candidates will have at least 3 years experience in an IT / Help Desk role. Must be comfortable on the production floor. Good communication skills are essential as this role interacts with everyone from hourly employees to executive leadership. Excellent company with a positive work environment. Some travel to the sister facility about 50 miles away will be necessary (mileage is reimbursed) Targeting salary ranges in the $65-85K range. Bonus is never guaranteed, but 3-5% is a good target. Would love to find someone with 3-5 years experience who can grow into a Network Engineer or similar role, eventually focusing on larger infrastructure projects.