Lead IT Analyst/ System Administrator

Provide information technology support to operate and maintain the online application processing, peer review management and applicant notification system providing critical infrastructure for the Institute of Education Sciences (IES) known as PRIMO (Peer Review Management Online).

Additional Responsibilities Include, but are not Limited To:

• Oversee the Department of Education’s PRIMO operations and maintenance
• Generate reports and metrics
• Help desk SLA/ticket-volume reporting
• Manage user access and permissions
• Ensure data integrity
• Backup score-collection procedure during panels
• Provide help desk support
• Support virtual panel operations
• Perform other duties, as assigned.

• 8+ years of experience
• Supporting federal IT operations and maintenance
• SQL and database management
• Report generation and data analysis
• Experience coordinating security compliance activities

Education Requirements:

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Computer Engineering, Management Information Systems, or a related technical discipline.

Certificate, License, and Registration Requirements: Preferred: ITIL 4 Foundation, AWS cert., or CompTIA Security+

Other Required Skills & Abilities:

• Must be able to effectively communicate with customer and fulfill all duties and responsibilities as listed in the contract.
• Must be proficient in Microsoft Office suite including, but not limited to: Word, PowerPoint, Excel, and Outlook.

The annual base salary range for this position $112,000 - $152,000. Please note that the salary information is a general guideline only. At Sawdey Solution Services, we recognize that attracting the best talent is key to our strategy and success as a company. We will consider several factors when extending an offer to an applicant. These factors include (but are not limited to) the position, associated responsibilities, work experience, education, related training, and related skills.

US Citizenship Requirements:

This position supports a U.S. Government Contract whose terms require Sawdey Solution Services to staff it only with U.S. Citizens. About the Organization , an ISO 9001 certified and CMMI-SVC v2 Level 3 appraised corporation, has built a nationwide and global footprint as a leading government contracting organization. Specializing in cybersecurity, systems engineering, and operational support, Sawdey invites you to be a part of a team that’s at the forefront of securing our nation. Operating successfully since 2001, we are a Woman Owned/Service-Disabled Veteran Owned Business. We provide our clients with premier professional services and technology solutions in an employee-centric environment. We are extremely proud of the culture we have created.

• We play a vital role in ensuring the security of our nation’s digital infrastructure.
• Embrace the opportunity to take on diverse and dynamic roles that challenge and inspire you.

• You are joining a unified team where your unique contributions are valued and celebrated.

• If you’re someone who takes initiative, loves a challenge, and is committed to excellence, you’ll feel right at home here.
• Whether you’re an expert in your field or a rising star, we recognize your potential and support your effort toward success.
• Our strength lies in our diversity. We believe that a diverse team fosters creativity, innovation, and achievement.