HCS Apps Systems Analyst - OpTime / Anesthesia

Provides technical support (development, testing, integration and implementation) of applications and interfaces which deliver IT tools and support business functions across the health system.

The responsibilities of this role will focus primarily on supporting our surgical services operational teams using Epic OpTime and Anesthesia workflows, providing innovative solutions to enhance functionality, and troubleshooting issues effectively. Crucial to the position is the ability to work collaboratively with their team to optimize workflows and tools, adhering to our guiding principles and governing structure. This role will be responsible for analyzing, developing and implementing new functionality as well as enhancing current build, contributing to meaningful innovations in surgical services workflows. You will be expected to become an expert in Epic OpTime and Anesthesia workflows.

You will be expected to take call on a rotation and respond to requests effectively, updating your team/manager on issues that require escalation. While this position is remote working, you will be expected to go onsite across the state for go-lives and required meetings .

An Epic certification in OpTime and/or Anesthesia will be a minimum requirement., 1. Assists other IT teams with selection and provides technical evaluation of products / tools to ensure that the proposed solution adheres to enterprise-wide requirements, adapts to new requirements and changing technologies in order to meet business standardization protocols and objectives.

1. Develops and maintains clear, understandable documentation to describe program development and modification, as well as troubleshooting. Updates system and support documentation as necessary to reflect changes to programs, solutions, reports and interfaces.
2. Functions as liaison to health system departments using IT resources and ensures proper use of resources and maintains high service levels. May serve as project lead for implementation of vendor-based systems.
3. Offers design solutions and alternatives to enhance/improve existing systems. Participates in formulating and defining system scope, objectives, and solution. Designs, codes, tests, debugs, and documents the programs, interfaces and scripts to specified requirements. Devises/modifies procedures to solve problems taking into consideration computer equipment capacity and limitations, operating time, and form of desired results. Participates as needed in the assessment of systems and their ability to meet technical and business requirements.
4. Updates management, customers and others as appropriate on a timely basis regarding progress on assigned tasks, projects and issues, via written or oral reports

The ideal candidate will have an understanding of surgical services workflows, basic Epic OpTime and/or Anesthesia knowledge, excellent communication and teamwork skills, and a willingness to learn in an ever-expanding field., * Bachelor’s degree in Computer Science, Information Systems Management or related field (or equivalent combination of education, training and experience).

Licensure/Certification Requirements:

• No licensure or certification required.

Professional Experience Requirements:

• If a Bachelor’s degree: Two (2) years of IT systems and/or operational experience.

• If an Associate’s degree: Four (4) years of IT systems and/or operational experience.

• If a High School diploma or GED: Six (6) years of IT systems and/or operational experience.

Knowledge/Skills/and Abilities Requirements:

• Excellent analytical and communication skills. Ability to work well in a team environment. Demonstrated ability to successfully manage multiple tasks simultaneously. Highly responsive to internal customers.

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.