IT Network Administrator

The Network Administrator is responsible for the installation, configuration, maintenance, monitoring, and support of the organization’s network infrastructure, and firewall environments. This role provides day-to-day operational support, troubleshoots network issues, maintains network performance and security, and ensures reliable connectivity for business operations., · Install, configure, maintain, and support network infrastructure, including routers, switches, firewalls, wireless networks, and VoIP systems.

· Monitor network performance, availability, and security to ensure reliable operation.

· Troubleshoot and resolve network, hardware, software, and communication issues.

· Configure and maintain LAN, WAN, WLAN, VPN, and DMZ environments.

· Assist with network equipment installations, upgrades, and maintenance activities.

· Maintain firewall configurations and support network security initiatives.

· Perform routine network monitoring, capacity analysis, and performance optimization.

· Create and maintain network diagrams, documentation, and operational procedures.

· Support backup connectivity and disaster recovery processes for network systems.

· Open, track, and resolve incidents using established ticketing systems.

· Work with vendors and support personnel to resolve technical issues.

· Assist with network cabling, connectivity testing, and infrastructure support.

· Monitor network hardware and software to ensure proper functionality and maintenance.

· Provide technical support to end users and other IT team members.

· Follow established IT policies, procedures, and standard operating practices.

· Perform other duties as assigned.

· Bachelor’s degree in Computer Science, Information Technology, or a related field, or equivalent experience.

· Minimum of 3 years of experience supporting enterprise network environments.

· Experience with Cisco networking technologies, including routers, switches, wireless networks, VPNs, and firewalls.

· Experience supporting network protocols and services such as TCP/IP, DNS, DHCP, NAT, OSPF, and VPN technologies.

· Experience with network monitoring and documentation tools such as SolarWinds, Wireshark, and Visio.

· Palo Alto firewall experience preferred.

· Knowledge of LAN/WAN networking concepts, network security principles, and troubleshooting methodologies.

· Knowledge of structured cabling technologies, including copper and fiber-optic cabling.

· Strong analytical, troubleshooting, and problem-solving skills.

· Excellent verbal and written communication skills.

· Ability to manage multiple priorities in a fast-paced environment.

· Relevant certifications such as CCNA preferred.

Pulled from the full job description

• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance