Senior IT Operations Engineer (Remote / SaaS )

As a Senior Internal IT Engineer at Publitas, you’ll build and scale the internal technology foundation that enables our distributed teams to work securely, efficiently, and without friction. You’ll combine hands-on technical expertise with operational ownership and process thinking to improve the reliability and maturity of our internal IT environment.

You will:

• Own and continuously improve our internal IT landscape, ensuring secure, reliable, and scalable day-to-day operations across endpoints, SaaS tooling, identity, and access management.
• Drive operational maturity by creating structure, improving workflows, and reducing manual or reactive support work across the organization.
• Lead and coordinate internal IT projects, from onboarding automation and device management to security improvements and tooling rollouts.
• Act as a trusted technical partner for employees and stakeholders, ensuring clear communication, prioritization, and follow-through across distributed teams.
• Improve our security posture by strengthening access controls, endpoint management, compliance processes, and operational best practices.
• Manage and optimize our SaaS ecosystem, balancing usability, security, cost-efficiency, and maintainability.
• Create scalable internal processes and documentation that enable autonomy, consistency, and operational resilience as the company grows.
• Contribute to company-wide operational readiness initiatives, including audits, compliance efforts, and business continuity improvements.

Do you have experience in Usability?, Do you have a Bachelor’s degree?, * Prefer “business as usual” over change

• Want a team where mediocre is okay
• Have never worked remotely and think async means “lonely”
• Are waiting for permission instead of taking initiative, * 5+ years of experience in Internal IT, IT Operations, or Systems Administration within modern SaaS environments.
• Strong experience with identity and access management, endpoint management, SaaS administration, and security best practices.
• Hands-on experience managing distributed or remote-first environments.
• Strong organizational and project coordination skills - you can independently drive initiatives from planning to execution.
• A process-oriented mindset focused on scalability, automation, and operational clarity.
• Excellent communication skills and the ability to work effectively across technical and non-technical teams.
• The ability to balance hands-on execution with longer-term operational improvements.

• A competitive salary
• 25 vacation days + your local national holidays
• A top-tier MacBook and remote-ready gear
• Monthly wellness budget to invest in your health
• Co-Working allowance
• Events, training, or courses that directly and primarily contribute to your work at Publitas
• Free books on Kindle and Audible
• Free Publitas Swag (merchandise)

We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.