Data Center Critical Operations Technician

The Critical Operations Technician(s) (COT) are Prime Data Center’s front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switchgears, UPSs, PDUs, AHUs, pumps, motors, VFDs, and building automation systems.

The COT maintains and follows the processes that maximize customer uptime in the most cost-effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met.

Reports to: Critical Facilities Manager Location: Onsite in data center located in north Dallas TX area

Available Shifts/Schedules: This role is a non-exempt (hourly) position with eligibility for overtime. We are hiring technicians for our existing data center facility in Dallas TX. We are currently hiring for the following shift:

• 12-hour night shift w/ occasional shift coverage of other shifts - *

• 10:00pm - 10:00am
• 10:00pm -10:00pm

What you’ll do

• Operate and maintain mechanical and electrical, mechanical, emergency generator, and fire/life safety equipment within the data center.
• Troubleshoot of facility events within internal SLAs.
• Perform root cause analysis of equipment failures
• Ensure all safety procedures are adhered to while performing work
• Work a 12-hour shift (3 and 4 day work weeks days or nights)
• Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
• Perform BMS (Building Management System) Facility monitoring, logging, reporting, and trending of critical information.
• Utilize internal CMMS to manage building workflows and spare part inventory
• Supervise contractors who perform servicing or preventive maintenance
• Fully comply with all physical security procedures and policies
• Drive innovation while reducing operational costs in the facilities

• Two or more years of technical training, military training, or workplace equivalency
• Background in areas of IT, electrical, and/or mechanical

Preferred Qualifications:

• Two or more years of work experience in data center environment or equivalent.

Knowledge, Skills And Abilities:

• Possess an understanding of the mechanical, electrical, and fire life safety systems used in a data center environment including, but not limited to the following: electrical distribution and layout, Transformers, PLC’s, Generators, Switchgear, UPS systems, STS’, ATS’ PDU’s, Chilled Water Systems, CRAC/CRAH’s, Pre-Action Sprinkler Systems
• Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety
• Current knowledge in industrial safety best practices (i.e., lockout/tag out, arc flash protection, OSHA, and state regulations)

Physical Requirements: All physical requirements are expected with reasonable accommodations:

• Walk job sites in uneven terrain
• Work at heights and from ladders
• Regularly lift and/or move up to 49 pounds; and participate in group lifts for 50 pounds or more
• Reach and stretch to position equipment and fixtures while maintaining balance

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * Competitive hourly range along with a shift differential of 15% for the later shift
• 401k fully vested upon enrollment, up to a 4% employer match
• 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability
• Over 4-weeks of Paid Time Off + Sick time

About Prime Data Centers

Prime Data Centers develops, acquires, and operates data centers for some of the world’s largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership.