IT Product Manager Senior

• Responsible for managing the BMA applications for the ERGO Organization, including secure and stable run of the product in production as well as for the product costs
• Oversee internal and external offshore product support resources for assigned application portfolios to ensure all incidents, service requests and enhancements are addressed in timely manner and accurate manner
• Constantly checking incident volume and other monitoring activities KPIs to ensure a stable service provisioning to business including setup of necessary improvement measures, conducts compliance-related recertification procedures and checks that product is running secure
• Accountable for ensuring the applications and products are working in accordance with the requirements
• Provide guidance and necessary technical / process expertise to junior Product Managers and empower them to deliver holistic and efficient service to AMS customers, including ensuring appropriate governance of process and controls framework is in place for all applications, as well as full financial responsibility for their respective applications

• University degree in IT or business information management or equivalent qualification
• Possess in-depth experience in managing technology vendors
• 7+ years of experience in IT product management or a similar role
• Proven experience with key technologies e.g. Azure DevOps, Visual Studio, Oracle, SQL and related tools., as well as strong understanding of software development life-cycle and methodologies (Agile, DevOps, Waterfall)
• Excellent communication, collaboration and problem-solving skills

Pulled from the full job description

• Flexible schedule

Grow with us together! We provide space to shape the future of ERGO for and with each other. As you contribute to the successful development of ERGO, you can expect quite a bit from us as an employer, such as flexible working hours, opportunities for development, fair compensation, and even free hot beverages and water. Remote work is possible for up to 50 percent of the monthly working hours, offering you a high degree of flexibility. We provide you with the support you need to realize your full potential and to balance your work and private life. We take care of you!, ERGO is one of the leading international insurance groups, operating in more than 20 countries worldwide. With us, you can expect a modern working environment, diverse development opportunities and responsible tasks that enable you to grow both personally and professionally. Join us in reshaping the future of insurance - with one shared goal: helping people live their lives braver and better.