Information Technology Supervisor

Job Summary: The Information Systems Supervisor’s primary responsibility is the strategic leadership of the organization’s Information Technology team under the direction of the Information Systems Director. Corresponding responsibilities include developing and leading Information Technology initiatives, overseeing the administration of existing technology infrastructure, and leading a team in line with organizational goals., Information Technology Management

Goal: To plan, implement, and support IT initiatives for the organization

• Develop innovative technology strategies aligned with the organization’s goals
• Maintain existing Information Technology infrastructure and operations
• Oversee the design and implementation of robust, scalable, and secure information systems
• Optimize and manage the organization’s IT infrastructure, including networks, servers, and cloud services
• Evaluate, select, and manage external vendors and partners and negotiate contracts
• Manage IT expenses to ensure fiscal responsibility and resource optimization

Leadership

Goal: Lead, mentor, develop, and motivate a high-performing team

• Provide visionary leadership to the department
• Align team and departmental goals with the organization’s goals
• Foster a collaborative and inclusive work environment
• Perform supervisory duties including approving timecards, reimbursements, and PTO requests

Miscellaneous

• Attend staff meetings and quarterly trainings
• Enhance job performance by applying up-to-date professional and technical knowledge gained by attending seminars, benchmarking, and reviewing professional publications/sites
• Take initiative; demonstrate strong decision-making and organizational skills
• Initiate best practices; develop efficiency improvements
• Participate in special projects and other duties as assigned by your supervisor

• Bachelor’s degree in Computer Science, Cybersecurity, Information Technology, or a related field required
• Possession of relevant certifications (e.g., CompTIA Net+, PMP, etc.) preferred
• Experience in an enterprise IT leadership role, preferably in the non-profit sector
• Advanced computer literacy including Windows, Active Directory, Microsoft Azure, computer architecture, computer network communications, IT Governance, Risk, and Compliance, and emerging technologies; comfort operating within a CLI

General

• Valid CA driver’s license and reliable transportation required
• A flexible work schedule including some schedule changes, some weekends, and evening shifts to meet the department’s needs
• Detail-oriented and computer proficient in Microsoft Word and Excel required
• Ability to multi-task and manage time efficiently to deliver quality work within deadlines
• Strong analytical and problem-solving abilities
• Excellent communication and interpersonal skills
• Detail-oriented with strong organizational skills
• Excellent verbal and written communication skills
• Strong organizational and time management skills
• Ability to work independently and in a team environment
• Ability to read and comprehend complex documentation and control recommendations
• Ability to meet deadlines, multitask, work independently, collaborate with other departments
• Strategic vision, planning, and execution of IT initiatives; empathetic leadership, coaching, and motivation

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift, bend, squat, push, and pull up to 50 pounds
• Use of stepladders and ladders may be required, E-Verify Participation Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf)

Pulled from the full job description

• Mileage reimbursement
• Paid training
• Referral program
• On-the-job training
• 403(b)
• 401(k)
• Health insurance

Full job description

Mission Statement: “To be a leader in ending homelessness by providing a unique system of dignified housing opportunities, programs, and supportive services.”

Benefits Offered:

• Medical, dental, and vision insurance
• Paid Time Off (Vacation + Sick Pay)
• Flexible Spending Account
• Employee Assistance Program
• 403(b) savings plan with up to 3% company matching
• Paid on-the-job training and orientation
• Mileage reimbursement
• Referral bonus program
• Opportunities for career growth, * 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retirement plan
• Vision insurance

E-Verify Right to Work Poster: English & Spanish (https://www.e-verify.gov/sites/default/files/everify/posters/IER_RightToWorkPoster%20Eng_Es.pdf)

Mercy House must reserve the right to modify, supplement, rescind, or revise all job descriptions to meet the overall needs of Mercy House except as to any language that establishes that the employment relationship is at the will of either the staff member or Mercy House.

Pay: $80,000.00 - $90,000.00 per year