Infrastructure Specialist - (Microsoft 365 SME) in Gloucester

• Extensive hands-on experience with Microsoft 365 administration, architecture, and security., Strong understanding of endpoint management, governance, and Microsoft security best practices.

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Experience working within MSP, consultancy, or multi-tenant environments.

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Excellent stakeholder management and customer-facing communication skills.

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Ability to operate as a trusted Microsoft SME and technical authority.

Gloucester (Hybrid) Up to £65,000 + Benefits

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Are you a Microsoft technology expert looking to take ownership of enterprise-scale Microsoft 365 environments?

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We’re seeking a Microsoft specialist to join a growing technical team as the go-to Microsoft Subject Matter Expert (SME). This is an opportunity for an experienced engineer who thrives on designing, securing, and optimising modern Microsoft environments while acting as a trusted advisor to customers and internal stakeholders.

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Working across a diverse customer base, you will lead the design and delivery of Microsoft 365, , endpoint management, and security solutions, helping organisations maximise their investment in Microsoft’s cloud technologies.

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What You’ll Be Doing

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• Act as the Microsoft 365 SME, providing technical leadership and best practice guidance across customer environments. \n

• Design, deploy, and optimise Microsoft 365 solutions including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Groups. \n

• Lead Microsoft tenant assessments, migrations, remediation projects, and platform modernisation initiatives. \n

• Architect and manage secure solutions using Microsoft Entra ID. \n

• Implement advanced Microsoft security technologies including Conditional Access, MFA, Passwordless Authentication, Privileged Management (PIM), Microsoft Defender, and Microsoft Purview. \n

• Manage endpoint security and device lifecycle management through Microsoft Intune and Windows Autopilot. \n

• Apply Microsoft Zero Trust principles and security best practices across customer estates. \n

• Support compliance, governance, and security frameworks including GDPR and ISO-aligned standards. \n

• Drive automation and operational efficiency through PowerShell scripting and process improvement. \n

• Act as the senior escalation point for complex technical issues and project delivery. \n

• Mentor engineers and contribute to the development of technical standards and service excellence. \n

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