The Technical Product Owner (TPO) is responsible for working with the various internal and external business partners to help provide solution design to complex business needs. The Technical Product Owner represents the business needs at the agile team level to ensure the team is delivering the functionality that meets business and client needs. He/she must have past experience working with agile technology teams and have business skills and experience.

This Technical Product Owner will be supporting a number of products under Assurant’s Lifestyle - Connected Home Business. The Technical Product Owner will support our US Major Appliance/Electronic/Jewelry products.

What will be my duties and responsibilities in this job?

• Works closely with Business stakeholders and other areas in Assurant to understand business objectives and product requirements. Interpret high-level business, compliance, and financial needs/requests for complex projects, with little or no background information or foundation.
• A self-starter that has the ability to lead solution definition and refine requirements for several concurrent initiatives around the globe.
• Be the “go to” person for knowledge of the department’s applications and data.
• Writes functional and technical user stories that clearly communicate customer/stakeholder needs to the Agile team, accepts stories once complete and demo’d. Backlog planning, prioritization, and management.
• Understands and supports inter-team dependencies, and ability to identify priority issues and determine which issues can be managed within the authority of a TPO and being able to discern those issues requiring engineering support or to be directed from a higher authority.
• Analyze complex processes, interfaces, and sub-system problems for modification. Participate in new process definition efforts, as requested. Document existing and new business processes and workflows.
• Identify and resolve complex, non-routine problems and issues where no precedent has been established or exists. Identify trends/patterns; facilitate and/or conduct root cause analysis; recommend solution alternatives. Identify and implement process improvements.
• Communicate release date and scope for the initiatives the TPO is leading.
• Attends and actively participates in team events (e.g., daily stand-up, grooming, sprint planning, sprint review).
• Attend major release deployments and weekend support as needed.

Do you have experience in Task prioritization?, Do you have a Bachelor’s degree?, * 3+ years of experience as a Technical Product Owner, Business Analyst, SME or process owner

• 2+ years of progressive experience gathering requirements and writing user stories for business application needs
• 3+ years of experience working in Agile development environment
• Experience supporting web portals or websites is highly desired
• Exposure with AI tools to steam line work flows and processes
• Ability to lead, prioritize and work independently or as part of a project team to complete multiple tasks, concurrently
• Ability to process complex time sensitive data and information from multiple sources, make decisions and communicate actions
• Excellent oral and written communication skills
• Ability to work in a fast-paced environment with changing priorities
• Ability to develop productive working relationships with both technical and non-technical partners
• Ability to prioritize and work independently or as part of a project team to complete multiple tasks, concurrently
• Excellent organizational and planning skills

What other skills/experience would be helpful to have?

• Agile or TPO certifications are a plus
• Experience in Insurance or Warranty industry
• Experience with SQL
• Bachelor’s Degree in Business Administration, technology or related field

AssurantProudJR

LI-Remote

If no application deadline is provided, this role may be a pipeline requisition, and we’ll continue to collect applications on an ongoing basis, or there is no requirement for this information in the location where the role is posted.

Any posted pay range considers a wide range of compensation factors, including candidate background, experience, and work location, while also allowing for salary growth within the position.

3.53.5 out of 5 stars Georgia Remote $88,000 - $147,000 a year - Full-time

Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.