Salesforce Architect

Solution Architecture & Design

• Define and own the end-to-end architecture for Salesforce implementations spanning Sales Cloud, Service Cloud, and Marketing Cloud.
• Design scalable solutions including data models, security models, and integration architectures.
• Ensure adherence to Salesforce best practices, enterprise architecture standards, and compliance requirements.
• Technical Leadership & Offshore Coordination
• Lead multi-cloud Salesforce programs and provide architectural direction to development/configuration teams.
• Collaborate with and guide offshore/nearshore teams to ensure alignment with design, standards, and timelines.
• Review solution designs, code, and configurations to ensure maintainability and quality.
• Provide technical direction on Salesforce Lightning, Apex, Visualforce, APIs, and integrations.

Project Delivery & Execution

• · Drive implementations of Service Cloud (Case Management, Omni-Channel, Knowledge Base), Sales Cloud (Lead, Opportunity, Forecasting, CPQ), and Marketing Cloud (Journey Builder, Email Studio, Campaigns, Automation Studio).
• · Manage integration of Salesforce with ERP, Data Platforms, Marketing Automation, and external applications.
• · Support deployment strategies, DevOps, and release management processes.

Stakeholder & Client Engagement · Collaborate with business leaders, product owners, and IT teams to define solution roadmaps. · Act as a trusted advisor on Salesforce capabilities, best practices, and emerging features. · Conduct architecture reviews, solution workshops, and executive presentations. Governance & Continuous Improvement · Establish and enforce Salesforce governance, coding standards, and architectural frameworks. · Evaluate and recommend AppExchange tools, middleware, and advanced Salesforce features. · Stay current with Salesforce roadmap and industry trends, ensuring continuous platform optimization.

We are seeking an accomplished Salesforce Architect with 10+ years of IT experience and deep expertise across Service Cloud, Sales Cloud, and Marketing Cloud. The ideal candidate will be responsible for defining enterprise-level Salesforce architecture, leading complex implementations, and ensuring successful delivery of scalable, secure, and high-performance Salesforce solutions. This role requires strong stakeholder engagement skills, coordination with offshore teams, and the ability to translate business needs into enterprise-grade Salesforce solutions.

Must Have · The technical architect must know how to design, code, configure, administrate and troubleshoot., * · 10+ years in Salesforce CRM.

• · Strong expertise in Salesforce Service Cloud, Sales Cloud, and Marketing Cloud implementations.
• · Most importantly the technical architect must know how to design, code (APEX, SOQL), configure, administrate and troubleshoot.
• · Solid hands-on experience with Apex, Lightning Components, Visualforce, SOQL, REST/SOAP APIs.
• · Proven experience with multi-cloud solution architecture and large-scale Salesforce transformations.
• · Strong understanding of Salesforce security model, governance, and compliance requirements.
• · Experience integrating Salesforce with ERP, middleware, and data platforms.
• · Demonstrated ability to coordinate and lead offshore teams effectively.
• · Excellent leadership, stakeholder management, and communication skills.

Preferred Certifications

• · Salesforce Certified Technical Architect (CTA) - highly desirable
• · Salesforce Certified Application Architect / System Architect
• · Salesforce Certified Sales Cloud Consultant
• · Salesforce Certified Service Cloud Consultant
• · Salesforce Certified Marketing Cloud Consultant / Developer
• · Salesforce Certified Administrator / Advanced Administrator