Senior Implementation Specialist

The Senior Implementation Specialist is part of the Mutuals Integrations team within Product Operations, supporting the configuration, implementation, and testing of insurance products within internal systems. This role works closely with business stakeholders, product teams, and technical resources to gather requirements, validate product functionality, and ensure accurate implementation of policy forms, rating structures, and underwriting rules. The team’s broader goal is to ensure that system changes to our insurance products are configured correctly, tested thoroughly, and delivered in a way that meets both regulatory and business requirements., * Gather, analyze, and document business requirements for insurance product implementations, enhancements, and system changes.

• Partner with Product Managers, Actuaries, Compliance, and Engineering to translate product specifications, underwriting rules, and regulatory requirements into clear business and system requirements.
• Configure and support the implementation of insurance products, including coverages, rating structures, forms, and underwriting rules within internal systems.
• Review product configuration, rating algorithms, and rate tables to help ensure accuracy, completeness, and alignment with approved filings.
• Research and analyze policy forms, endorsements, and regulatory filings to support compliant product implementation.
• Develop, execute, and document test cases and test scenarios for system, integration, and user acceptance testing.
• Validate rating calculations, coverage rules, policy forms, and system functionality; identify defects, document findings, and partner with technical teams through resolution and retesting.
• Maintain accurate implementation documentation and support knowledge sharing for new product launches and system enhancements.
• Collaborate effectively with cross-functional partners to support timely and accurate delivery of product initiatives.
• Continuously build knowledge of Branch products, insurance concepts, system functionality, and regulatory requirements to increase individual effectiveness and contribution over time., In light of recent hiring scams across the United States, here’s what the process will look like with Branch (so you know it’s us):
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• If you’re selected to move onto the next phase of the hiring process, a member of our Branch talent team will reach out to you directly from the email domain @ourbranch.com to guide you through our process.
• The process will include a number of interviews, which will all happen either over the phone or on video calls.
• We will never ask for personal payment or require you to purchase equipment during our interview process. Always be sure to protect your personal information.

Use of AI in Our Hiring Process

We use artificial intelligence to support our recruiters and hiring managers. AI helps us analyze applications and surface signals against the role’s requirements.

AI does not make hiring decisions, every hiring decision is made by a person.

By submitting your application, you acknowledge that AI tools may be used to support the review of your materials. To request an alternative review process or a reasonable accommodation, contact recruiting@ourbranch.com.

• Bachelor’s degree in Business, Insurance, Information Systems, or a related field, or equivalent combination of education and experience.
• 2-4 years of experience in insurance product implementation, business analysis, system configuration, or a related field; property & casualty insurance experience preferred.
• Foundational understanding of insurance policy forms, endorsements, and regulatory filings, with the ability to apply that knowledge to day-to-day work.
• Ability to gather, document, and validate business and system requirements with guidance as needed; developing proficiency in reviewing rating algorithms and rate structures.
• Experience developing, executing, and documenting test cases to support system implementations and product changes.
• Strong analytical, problem-solving, and organizational skills, with the ability to communicate effectively and collaborate across teams.
• Familiarity with policy administration systems, insurance rating methodologies, and underwriting concepts; willingness and ability to deepen technical expertise over time.

Pulled from the full job description

• Health insurance
• 401(k) matching
• Vision insurance
• Dental insurance
• Stock options
• Work from home, * Above-market salary - Branch is a data-driven company, so we do the math on salaries, too. If you get an offer from Branch, you can expect compensation that hits above the mark.
• Pay equity and transparency - Our pay isn’t just market-driven, it’s equitable. We let experience and performance drive your success, never your gender, race, orientation, or beliefs.
• Remote-first (with perks) - Work from where you’re most comfortable. We’ll take care of your work from home set-up and monthly internet. We also have a Columbus headquarters if you’d like to join us in an office.
• Flexible YouTime - We don’t just let you control your own time off. We actually encourage you to use it. After your first year at Branch, we’ll give you $1000 toward your next vacation.
• Employee stock options - You’re not just an employee. If you’re full-time, you’re also a part-owner. You’ll have stock options so you can invest in the company you’re helping to grow.
• Medical, vision, dental - Get all the coverage you need for a healthy, happy life.
• 401k and contribution matching - Invest in your future. Branch helps you get to retirement on time with a portion of your contributions matched each month., Compensation Range: $72,540 - $80,600