Window Network and Systems Administrator

Responsibilities: Design, configure, test, and maintain computer hardware, networking software, and operating systems software, in addition to other office equipment (this includes peripherals such as copiers, printers, phone equipment, postage machines, letter folders, scanners, etc.) Implement operating system and technology application installs and upgrades Maintain logs related to network functions and maintenance and repair records Perform data backups and restores, including disaster recovery operations Perform software deployments to Windows-based applications for new features and bug fixes Coordinate and plan hardware installations and upgrades to network equipment and servers Perform routine patching duties to servers and applications Coordinate, plan, negotiate, and execute necessary purchases and repairs with vendors/contractors Provide technical support to IT Team and all business users Provide timely updates to IT issues via JIRA Help Desk ticket system Be on call 24x7 to address any critical IT needs that arise Perform various other duties as assigned by the management team Experience

3-5 years of experience with Windows server administration 3-5 years of experience in desktop/network/hardware and software support Strong verbal and written communication skills with the ability to interact with a diverse group of executives, managers, staff, and vendors/contractors in a very detail-oriented professional organization with extremely high standards Proven ability to interact in a positive and collaborative working environment with corporate, business, vendor/contractor, and technical resources Experience with customer relations and personal service including customer needs assessment, professional customer engagement, efficient and effective resolution, and ensuring customer satisfaction Experience with Windows server administration such as Microsoft Management Console (MMC), Server Manager, PowerShell, and Windows Services Working knowledge of Active Directory domain and trusts Experience with DNS and networking protocols Experience with server virtualization such as VMWare and Hyper-V Experience supporting Windows 11 users Be familiar with and have working experience onboarding and offboarding users Ability to maintain Microsoft applications on desktops and servers Ability to maintain Office 365 and MS Office products such as Outlook email Ability to deploy and support application installations Meticulous planning and documentation of technical support operations Knowledge of software licensing, maintenance, and hardware warranties Good practical knowledge of Cybersecurity, Website Certificates, Antivirus software and Multi-Factor Authentication (MFA) Ability to work independently and with groups, with limited supervision Knowledge of Linux is a plus Knowledge of firewall configurations, Cisco / Meraki equipment is a major plus, * Bachelor’s (Required), * Microsoft Windows Server: 5 years (Required)

• Linux: 5 years (Preferred)
• Network monitoring: 5 years (Required)
• AS400: 5 years (Preferred)
• Java: 4 years (Preferred)
• MMC: 5 years (Preferred)

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, * Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance