Sys Admin and Desktop Support (Junior Full Time Role)

En-Net has an immediate opening as System Administrator and End User Support role on our Back-Office Team located at our headquarters. The Back Office Team provides support to the Sales Team and is responsible for a variety of processes including, but not limited to, order processing, purchasing, invoicing, vendor payments, shipping and logistics. The team works as a collective unit to keep operations moving forward and ensure that our customers (internal and external) receive excellent service.

We are a small company and are looking for a small business tech support person. This will involve a variety of roles and wearing “multiple hats”. Administration of our servers, Administration of our Network, Software Support, Laptop/Desktop Support etc. We have expertise in house as well as a consulting firm to help with subject matter expertise. Looking for someone that wants to learn a lot about a lot of tech items., Overall:

• Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
• Take responsibility for projects and solutions within the larger business initiative
• Handle business-critical IT tasks and systems that provide commercial advantage in the global marketplace
• Enable faster and smarter business processes, and develop analytics for meaningful insights
• Work with internal and external partners to communicate project status, activities, and achievements, * Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly
• Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed
• Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
• Perform routine and scheduled audits of all systems, including backups

• Methodical, structured and organized
• Proven success in an IT role
• Experience with or knowledge of programming languages and operating systems, current equipment and technologies, enterprise backup and recovery procedures, systems performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing (specifically Microsoft Azure)

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off, * 401(k)
• Health insurance
• Paid time off

En-Net is a leading supplier of information technology solutions serving the public sector throughout the United States and its territories. Located in Frederick, MD, En-Net has been in business for 30 years taking pride not only in the quality service provided to our customers, but to the close-knit culture and sense of community among our employees.