IT System Administrator

The Senior IT System Administrator is responsible for the day-to-day administration, maintenance, and security of the JWICS environment for US Army G2’s Intelligence Division (AMIS-IN), Security Division (AMIS-SE), and the Special Projects Office (SPO) (AMIS-SEP)., System & Network Administration: Perform daily system administration tasks on Windows and/or Linux servers, including user account management, patching, and applying Security Technical Implementation Guides (STIGs). Manage and troubleshoot network infrastructure devices (switches, routers, firewalls).

Tier 1/2 User Support: Provide direct support to end-users for technical issues, including VTC setup and troubleshooting, account resets, and software support. Escalate complex issues to senior specialists or external vendors as needed.

Security Operations: Monitor security logs, respond to alerts, and assist with incident response and remediation activities. Ensure systems are backed up and that disaster recovery plans are tested.

Technical Support: Provide skilled technical support across all performance areas as assigned by the Team Lead, adapting to emerging technologies and requirements.

Clearance: Must possess and maintain a Top Secret/SCI security clearance.

Experience: Minimum 5+ years of relevant IT experience in an enterprise environment.

Certifications: Possess current, industry-standard certifications relevant to their specific duties (e.g., CompTIA Security+, CCNA, RHCSA, MCSA). Certifications must meet DoD 8570/8140 requirements for their assigned role (e.g., IAT Level II).

Technical Skills: Proven hands-on skills in network and system administration, troubleshooting, COMSEC, and customer support within a secure environment.

Physical Requirements

• Must be able to remain in a stationary position for up to 50% of the time.
• Must be able to deliver clear and effective communication verbally and via email, phone, and virtual communication platforms to interface with co-workers and customers.
• Must be able to occasionally move about inside an office environment to access file cabinets, office machinery, and communicate with co-workers.