Implementation Lead - Integrated Housing Management Solution - EAD09761

We are looking for an enthusiastic and motivated individual to join the Business & Digital Change team on a temporary basis, supporting the delivery of our integrated housing management solution (IHMS). This is a unique chance to be part of a high-profile transformation programme that will bring significant benefits to our customers and to the way we deliver services.

About the Role

Working alongside an experience implementation team, you will play a key role in the successful implementation and rollout of new customer focused modules within our integrated housing system. Your contribution will help us reshape how we operate, improving efficiency, accessibility and overall customer experience.

You will support collaborative planning, development and delivery activities, helping ensure that new modules are introduced smoothly and effectively. This is a dynamic and fast paced environment where your ability to coordinate, communicate and problem solve will make a real impact., We will encourage and welcome applications from applicants under the disability symbol. Where the essential criteria are met an interview will be offered to those applying under the disability symbol.

We will be pleased to make any reasonable adjustments to ensure accessibility at the interview.

We will advise you within reasonable time after the closing date if you have not met the interview criteria. (Normally within 4 weeks)

We will advise you of meeting the criteria for interview normally within 3 weeks.

We will advise you if you have been successful or unsuccessful at the interview stage as soon as practically possible.

PVG / Disclosure Scotland

The following criteria applies to all roles within East Dunbartonshire Council where PVG/Disclosure checks are essential criteria.

Where the post you are applying for is considered a Regulated Role under the Disclosure (Scotland) Act 2020, successful candidates will be required to join the PVG Scheme, or undergo a PVG Scheme Update check, prior to confirmation of employment being made by East Dunbartonshire Council.

Please note, successful candidates will be expected to meet the cost of the relevant check which will be deducted from the successful candidate’s first salary payment. Successful candidates who withdraw their application after the check process has started will be invoiced for the cost of the check.

In specific circumstances the payment could be deducted in instalments from an employee’s wages following commencement of employment. Approval in such circumstances will be made by the HR &OD Manager.

Should an employee leave in advance of the payment being deducted, the full amount will be deducted from the employee’s final salary.

• Strong project management skills with the confidence to work in a fast moving, high activity environment in a calm, constructive and solution focused manner.
• A solid understanding of housing management, along with experience or knowledge of system design, configuration or module development that you can apply directly to the project
• SQL skills are desirable, particularly for supporting data quality, testing and system configuration activities.
• The ability to work collaboratively with a wide range of stakeholders, supporting the development and delivery of new digital solutions.
• A proactive mindset, willingness to learn, and a passion for delivering improvements that genuinely benefit customers.

Why Join Us?

This is a fantastic development opportunity to work within an established, supportive team at the heart of organisational change. You’ll gain experience in major digital transformation, contribute to meaningful improvements for our communities and be part of a future focused project that will shape services for years to come.

If you’re excited by change, motivated by improving services and ready to play a key role in delivering a modern, customer focused housing system, we’d love to hear from you.