Remote Automation Engineer / QA Engineer

A leading biometric and identity solutions organization is seeking an Automation Engineer / QA Engineer to join its biometric solutions team supporting state-level identity verification and enrollment platforms.

This position focuses on ensuring the quality, reliability and stability of biometric enrollment systems that integrate hardware devices, software applications, cloud-based workflows and payment processing components.

The ideal candidate brings a balanced background in both manual testing and test automation, with 50% of their responsibilities focused on manual QA and 50% focused on automation engineering. The right individual enjoys investigating system behavior, simulating real-world scenarios, creating automated test data and troubleshooting issues across hardware, software, and network environments.

This role is ideal for a QA professional with 2.5-3 years of experience who enjoys digging into problems, understanding root causes and partnering closely with developers to ensure high-quality releases.

Day-to-Day Responsibilities

• Execute manual and automated testing for biometric enrollment, identity verification, and payment device workflows.

• Create and maintain automated test scripts, simulators, dummy data, and test scenarios.

• Validate hardware/software integrations and troubleshoot issues across software, hardware, network, and configuration layers.

• Perform functional, regression, integration, and end-to-end testing while documenting test results and defects.

• Collaborate with Developers, Product Owners, and Integration Engineers using Jira, Xray, and Agile methodologies.

• Support multiple state-level implementations and drive improvements in test efficiency, automation coverage, and overall product quality.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global’s Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or related field

• 2.5-3 years of QA, Software Testing, Automation Engineering, or SDET experience

• Experience with both manual and automated testing

• Strong understanding of software testing methodologies and defect lifecycle management

• Experience creating test data, dummy data, mocks, simulators, or testing frameworks

• Playwright

• Experience logging and tracking defects using Jira

• Experience with Xray test management

• Ability to investigate and troubleshoot system failures

• Experience working with APIs, web applications, and integrated systems * Experience testing biometric solutions - Experience working with fingerprint scanners, printers, payment devices, kiosks, or other hardware-integrated systems

• Experience creating hardware simulators or virtual test environments

• Understanding of network troubleshooting and connectivity issues

• Experience distinguishing between hardware, software, configuration, and network-related failures

• Experience with cloud environments (AWS preferred)

• Knowledge of API testing tools - Experience with automated regression frameworks

• Exposure to government, identity management, payment processing, or highly regulated environments

• SQL or database testing experience