ServiceNow HRSD Developer, Senior

RELEADY, LLC

Denver, CO, United States

26 days ago

Role details

Contract type

Temporary to permanent

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

3 years minimum

Compensation

$124,800.0 - $135,200.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

JavaScript (Programming Language) Agile Methodology Databases Data Integrity JSON Python (Programming Language) Microsoft SQL Server Windows PowerShell ServiceNow Application Engine Simple Object Access Protocol (SOAP) Web Services Extensible Markup Language (XML)

+4 more

Scripting Client Side Scripting ServiceNow HR Service Delivery Servicenow

Job description

Lead the end-to-end solution architecture of complex HR Service Delivery (HRSD) ServiceNow implementations, ensuring scalability, performance, and alignment with business goals. Serve as the technical expert for HRSD ServiceNow design and support issues.
Co-lead the HR Service Delivery roadmap, by diving deep into the People org needs, as well as business challenges and understanding how to HRSD tooling can be helpful
Collaborate with stakeholders to gather business requirements and translate them into technical specifications and architecture designs
Ensure all HRSD ServiceNow applications and services are current, reliable, tuned, and accessible in accordance with service level agreements
Design and implement robust HRSD platform enhancements to improve functionality and the overall end-user experience
Develop and modify ServiceNow forms, workflows, flow designer, transform maps, web services, inbound email actions, SLAs, scheduled jobs and scripting modules such as Client Scripts, UI Policies, and Business Rules
Deep understanding of HR case management, COE security, Virtual Agent, HR Knowledge Management, Lifecycle Events, Service Portal concepts.
Build dashboards and reports for HR Service Delivery in ServiceNow. Report on and manage data within the ServiceNow platform including imports and exports, ensuring data integrity and security.
Create and modify knowledge base articles to enhance user support and documentation
Resolve HRSD issues promptly

Requirements

Requires a college degree or equivalent experience and minimum of 7 years prior relevant experience
Requires 3+ years of HR Technology development, configuration, and optimizing experience including HR Service Desk
Experience in ServiceNow HR Service Delivery application strongly preferred
Requires understanding of Human Resources functions and business processes
Experience leading large, enterprise-wide products and system implementations preferred
Ability to apply Agile methodology
Excellent verbal / written communication, collaboration, analytical and presentation skills
Proficiency in ServiceNow scripting modules like Client Scripts, UI Policies, Business Rules, etc.
Knowledge of scripting languages such as JavaScript, Python, or PowerShell Web service proficiency (REST, SOAP) as well as XML and JSON is preferred
Experience developing and maintaining queries against Microsoft SQL databases such as Microsoft SQL, to prepare reporting statistics (KPIs) and status reports
ServiceNow Certified System Administrator (CSA) highly preferred
HRSD ServiceNow Certified System Implementation Specialist is preferred