Data Center Technician (NOC)

Join our team of innovators and help shape the future of sustainable data centers while building a career without boundaries. As the backbone of Serverfarm’s mission critical data center operations, Critical Facilities Technicians ensure 24/7 uptime and reliability of our advanced infrastructure. You’ll be responsible for monitoring, maintaining, and troubleshooting critical systems including power distribution, cooling, fire suppression, and environmental controls that keep our clients’ digital operations running seamlessly. Working in a fast-paced, precision-driven environment, you’ll collaborate with engineering teams and site leadership to maintain the highest standards of safety, efficiency, and performance. The shift for this role is 7PM to 7AM Saturday to Monday and every other Tuesday night., * Ensure that all MEP plant and distribution infrastructure is operated and maintained in a safe manner, to best industry practice and within manufacturers recommendations.

• Monitor power and environmental conditions within all critical spaces within the facility.
• Perform assigned maintenance tasks in accordance with SF practices utilizing the internal CMMS.
• Assist with planning and scheduling corrective maintenance activities
• Escort and support outside contractors, ensuring they are abiding SF work rules and processes
• Respond to site incidents, execute appropriate MOP/EOP documentation to resolve and/or mitigate issues and communicate to manage throughout event.
• Support and follow all SF Change Control policies and procedures.
• Perform site rounds and report any issues found to site management.
• Participate in construction and commissioning activities as directed by site management
• Adhere to all local, state and federal safety laws and requirements
• Complete other duties as assigned by the management team
• Participate in and support MOP/SOP/EOP documentation process for site.
• Participate in and support the development of site policies and standards
• Work with site team members to deliver 100% uptime of critical infrastructure

• High School Diploma
• Experience working in a Data Center with proven success in delivering customer requirements in a critical technology environment.
• Operating and maintaining chilled water-cooling systems.
• Operating and maintaining DX cooling systems.
• Operating and maintaining backup electrical systems such as UPS and generators.
• Operating Building Management systems and Fire alarm and detection systems.
• Building facility maintenance.
• Evidence of self-management and alignment with ever-changing priorities.
• Good written and oral communication skills, tenacity, and working to a high level of accuracy.

Join us as a Data Center Technician (NOC) where your technical expertise will keep our data center running smoothly! This role is ideal for someone eager to grow their career in IT support within a vibrant environment that values proactive problem-solving and exceptional customer service.

Pulled from the full job description

• Referral program
• Parental leave
• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Health savings account, * 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Parental leave
• Referral program
• Vision insurance