Computer Programmer Analyst I, II, III (Tyler Technologies)

This is professional, technical and analytical work in the research, analysis and design of complex management information systems especially Tyler Technologies Community Development and Utilities software, the City’s ERP and civic services platform. Work involves development of specifications for complex software programming applications; customized and standardized modification and maintenance of existing software; participation in design and coding activities; active support providing guidance, maintenance and development services to end users; testing and debugging programs. Work includes considerable consultation with users concerning new or existing business requirements and information processing needs.

• Have a valid Bachelor’s degree.

• Have two (2) to five (5) years of experience with computer programming and business analysis, requirements gathering, and process flow documentation.

• Have experience with programming development of Tyler Technologies suite of community development applications and utility billing, configuration and setup of Tyler as required, and common interfaces with financial, work and asset management, and other systems.

• Have knowledge of Rapid Application Development (RAD) or Object-Oriented Development methodologies.

• Be proficient in the use of multiple programming languages such Javascript, Python, HTML, CSS, .NET, C# or PHP.

• Be proficient in SQL for Microsoft SQL Server, Oracle, or db2 query and working with large datasets and complex data models for data mining, analysis, reporting and extracts.

• Be proficient in the use of the full Microsoft Office 365 Suite and windows operating system.

• Have knowledge of API, ETL, and interface concepts.

• Have knowledge of Geographic Information Systems (GIS).

• Be able to communicate clearly and concisely, both orally and in writing.

• At the Computer Programmer Analyst III level, possess at least four years of experience in programming or systems analysis with at least six months supervisory experience within a large computer data processing facility.

Desirable Qualifications. Preferred applicants:

• Have three (2) to five (5) years of professional work experience serving in a technical, configuration, and user support role for the Tyler Community Development and Utilities ERP suite of software.

• Have related work experience in a government business setting.

• Are able to plan, schedule and perform work to meet deadlines and organization goals.

• Are able to work under stressful conditions and persevere on long work projects of a technical and complex nature.

• Are able to work efficiently and effectively in a dynamic team.