System Administrator

The System Administrator will conduct remote and on-site service calls for Beacon and Beacon customers. The ideal candidate will have hands-on experience with monitoring tools and administering on-premises, cloud, and hybrid infrastructure. This role will recommend and implement improvements that enhance the stability, performance, scalability, and security of multi-tenant Windows or Linux environments., * Maintain, configure, monitor, and ensure the reliable operation of computer systems, network servers, cloud resources, and virtualization platforms.

• Install and upgrade computer components and software, manage physical and virtual servers, and integrate automation processes.
• Administer Microsoft Windows Server, Active Directory, Group Policy, DNS, DHCP, and related services.
• Support Microsoft Azure environments, including virtual machines, storage, virtual networks, security groups, identity, monitoring, backup, and hybrid connectivity.
• Troubleshoot hardware, software, network, cloud, and security issues by running diagnostics, documenting problems and resolutions, prioritizing incidents, and assessing business impact.
• Provide documentation and technical specifications for new systems and upgrades to IT infrastructure.
• Perform or oversee regular backup operations and implement appropriate data protection, disaster recovery, retention, and failover procedures.
• Support capacity planning, storage management, system performance, and database performance monitoring.
• Maintain core networking technologies, including LAN and WAN connectivity, routers, switches, VPNs, firewalls, wireless networks, and network security.
• Configure, monitor, and troubleshoot network firewalls and web application firewalls, including managed rules, custom rules, access restrictions, rate limiting, and application-layer threat protection.
• Support Microsoft 365 administration and migrations, including Exchange Online, Teams, SharePoint, OneDrive, licensing, identity, and security.
• Administer hybrid identity using Active Directory and Microsoft Entra ID, including multifactor authentication, role-based access, and conditional access.
• Use monitoring, logging, patch-management, endpoint-security, remote-management, and ticketing tools.
• Develop and maintain scripts and automation using PowerShell or similar technologies.

Candidates must have excellent customer service and communication skills, the ability to manage multiple priorities, take initiative, and collaborate effectively with a team. This is not a remote position., Associate or Bachelor’s degree in Computer Science, Information Technology, System Administration, Cybersecurity, or a closely related field, or equivalent professional experience., * Five or more years of network administration, system administration, cloud administration, or managed IT services experience.

• Strong knowledge of Microsoft Windows systems, networking software, hardware, and common networking protocols.
• Hands-on experience with virtualization platforms, including Microsoft Hyper-V and VMware.
• Working knowledge of Microsoft Azure administration and hybrid-cloud environments.
• Experience with Microsoft 365 administration and migration projects.
• Experience configuring and supporting routers, switches, firewalls, VPNs, and web application firewalls.
• Knowledge of configuring/supporting Web Application Firewall technologies
• Experience configuring, administering, and supporting web and application server technologies, including Apache HTTP Server, Apache Tomcat, and Microsoft Internet Information Services (IIS), or comparable platforms.
• Experience with scripting, automation, and infrastructure management tools.
• Strong knowledge of IT security, storage, backup, data protection, disaster recovery, vulnerability management, and access control best practices.
• Strong troubleshooting, organizational, documentation, communication, and customer service skills.
• Ability to work independently, manage multiple priorities, and collaborate effectively with technical and nontechnical teams.
• Hands-on experience working for or supporting a Managed Service Provider is a plus.
• Relevant Microsoft, Azure, VMware, networking, Linux, security, or system-administration certifications are a plus.

As a full-service web solutions firm, Beacon Technologies, Inc. uniquely blends deep experience in Web Design, Digital Marketing, Web Hosting, and Beacon IT Services (BITS). All business units are operated in-house and work closely together to provide clients with integrated solutions and centralized support. Beacon maintains direct partnerships with leading technology firms and is one of the longest-active Google Analytics Certified Partners in the country.