Director of Data and Technology

Strategic Oversight & Planning (approximately 75%)

• Own and execute CAF’s IT strategy, product roadmap, and overall technology strategy
• Establish and enforce IT policies, standards, and best practices (security, access controls, data governance, disaster recovery)
• Manage and optimize cloud-based tools and environments
• Evaluate emerging data technologies and recommend adoption strategies
• Own maintenance, security and updates of CAF databases, case management software, CRM, and analytics tools
• Lead data security, privacy, and risk mitigation efforts in a highly sensitive environment
• Design and implement a modern telecommunications/VoIP strategy
• Liaise with external IT partners and vendors
• Develop and monitor IT budget
• Evaluate long-term resourcing of department
• Provide suggestions and education to all departments to optimize their workflows using technology innovations

Staff Supervision & Culture Building (approximately 20%)

• Provide leadership, supervision, coaching, and support to Database Manager
• Identify resourcing and structural needs across programs teams to ensure sustainability and alignment
• Model and build organizational practices rooted in a pursuit of excellence in care for callers, grounded in reproductive justice and trauma-informed care
• Foster a workplace culture of curiosity, care, feedback, and shared responsibility.

Other (approximately 5%)

• Co-create and maintain an organizational culture that fosters deep collaboration, trust, and coordination across functional areas.
• Represent CAF in external partnerships, coalitions, and movement building spaces
• Actively participate in required CAF meetings and respond in a timely manner to CAF staff communications.
• When required, participate in reproductive justice movement-building initiatives
• Update professional knowledge by participating in educational opportunities approved by CAF and professional organizations as relevant to your role.
• Perform other duties as assigned by supervisor

• 7+ years of experience in software development, IT and/or product management roles
• 3+ years of experience in team leadership, people management, and staff development
• Experience building or scaling IT functions in small/mid-sized organizations
• Strong experience with:
• IT operations & systems administration
• Cloud/SaaS environments (Google Workspace, etc.)
• Databases, analytics tools, and CRM platforms
• Managing staff and technical consultants
• Experience with IT security, data privacy, and risk management frameworks
• Proven ability to implement IT policies, governance, and best practices
• Strong programming skills in multiple languages such as Python, SQL, Scala, or Java

• Experience with Telecom/VoIP system implementation

• Deep commitment to reproductive justice and experience working in a mission-driven, equity-focused environment

• Experience supporting training and change management efforts with non-technical teams

• Self-motivated, resourceful, adaptive, responsive, and able to make strategic decisions without significant supervision
• Exceptional project management skills, including coordinating multiple projects with diverse stakeholders and tight deadlines
• Strong critical thinking skills and solutions-focused approach; anticipates needs and follows through with sound judgment
• Ability to focus on overarching goals while staying on point with detail-oriented tasks and initiatives
• Open to giving and receiving feedback and committed to practicing this regularly
• Self-motivated, resourceful, adaptive, responsive, and able to make strategic decisions in a sometimes difficult and faced-paced environment where immediacy is required
• Strong interpersonal and communication skills that engender trust and facilitate relationship building
• Ability to work effectively with a wide range of constituencies in a diverse community
• Comfortable working in a fast-paced, high-energy, and collaborative environment

Work Environment

• Standard office equipment use required (computers, scanners).
• Frequent sitting and virtual communications (email, video conferencing).
• Some off-site work may be required; accessibility will be prioritized.
• Evening and weekend work may occasionally be required.
• Must be able to conduct business in English Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. *

4.54.5 out of 5 stars Chicago, IL 60606 Hybrid work $95,428 - $117,813 a year - Full-time, Pulled from the full job description

• Paid parental leave
• Parental leave
• Health insurance
• 401(k) matching
• Vision insurance
• 401(k) 5% Match
• Dental insurance, * Salary range: $95,428-$117,813 (based on experience and qualifications).
• All full-time employees are eligible for the full benefits package including:
• 401K with up to 5% employer match.
• Unlimited paid time off, including a mandatory four weeks off.
• Paid parental leave.
• 100% employer-paid health insurance premiums (medical, dental, vision) with 50% dependent coverage.
• Observance of federal holidays., * A full-time work week is a minimum of 32 hours over four days.
• Illinois residence is required. Relocation fees are not provided by CAF.
• Hybrid schedule: minimum two days in the office per week (West Loop, Chicago).