Technical Support Technician

During the four-year programme, individuals will develop their skills as Trainee Technical Support Technicians. On successful completion of the training programme/apprenticeship, full-time employment may be offered in one of the following positions. Design Engineer Roles

• Innovative and comprehensive design specifications were developed to provide design specifications for cost-effective manufacturing and to exceed customer requirements.
• Details design support within project teams, ensuring aesthetic, robust, quality design solutions are achieved through utilising a wide range of materials and manufacturing methods.
• Fully competent usage of the full range of tools incorporated within Pro Engineer 3D CAD package.

• Support the manufacture of the company’s existing and new product range by generating effective engineering information/ systems/manufacturing processes/BOMs and system troubleshooting/diagnostics. Quality Control & Engineer Roles

• To effectively and efficiently control and administer the company’s quality control systems in line with ISO9001, TUV and other company-defined standards.
• Process all non-conformities through the internal/external quality note system, including identification of agreed preventative actions.
• Provide and manage a framework for Warranty Returns and Customer Complaints through the company’s 8D system.
• Provide hands-on technical assistance for component field failures, ensuring parts are diagnostic/analysed and project managed through preventative design, supply, or build action.
• Conduct Supplier Evaluation Audits and development programs.
• Responsible for establishing trends and corrective and preventative actions to support both Niftylift internal and external supply chain.

• Development of robust machine testing procedures and inspection, including hands-on hot testing. Production/Manufacturing/Development Engineer Roles

• To support the manufacture of the company’s existing and new product range by generating effective engineering information/systems/manufacturing processes/BOMs and facilities per H&S legislation.
• To implement a successful Lean Manufacturing culture, focusing on continual improvement and the elimination/reduction of all wastes. Developing and establishing lean standard operation times.
• Generating/Maintaining accurate build specifications and works order information on the company’s manufacturing system. Communicate and support drawing issues/changes with production.
• Compliance and development of legislation/company health and safety systems.

• Provide mechanical and electrical fault finding/problem-solving support direct to production cells, maintaining fault diagnostics database. Engineering Commodity Buyer Roles

• Global sourcing of engineered products. Develop contracts and supplier agreements with key partnership suppliers.
• Continuous cost down through strong constructive negotiation, including driving supplier’s technical/engineering resources, global and currency sourcing, and correct supplier selection (skills, resources and facilities).
• Develop and maintain ordering methods and rolling delivery schedules.
• Maintain and develop the materials control and purchasing planning parameters on the company’s manufacturing software system.

• Develop, measure, approve and audit supply base. Production Supervision & Management Roles

• To effectively manage and develop people, plant, layout and systems, achieve effective and efficient quality production within defined sectors of the operations business.
• Efficient organisation and staff utilisation, including compliance with health and safety standards and skills flexibility.
• Measuring, reporting and managing key performance indicators.
• Develop and maintain build quality to achieve outstanding customer satisfaction standards.
• To support, implement and sustain continuous improvement through lean manufacturing techniques and philosophies throughout the production area.
• People/culture development and training in alignment with new methods/practices being introduced.
• Ensuring company procedures and standards are complied with.

We require self-motivated individuals who have good manual dexterity and problem-solving skills. The job will include hands-on skills that will be developed into a technical engineering support role within Production, Design, Development, Engineering, Quality Assurance, and Supply Chain/Purchasing disciplines of the manufacturing business at Milton Keynes. The successful applicant will develop into a top-class Engineer with developed knowledge and understanding of all technical support elements of the business, as well as a solid foundation in the Mechanical, Electrical and Hydraulic engineering disciplines employed within the Niftylift product range., * Minimum of 5 GCSEs (or equivalent): Grade 4 (C) or above in Maths, English and Science

• Functional Skills, Level 2
• Level 2 Engineering Qualification, * EAL Level 3

• EAL Level 3 Maths and English Functional Skills may be delivered to those with outstanding GCSE qualifications. In-House Training/Experience:

• Learning, experiencing and mastering all of the skills, systems and practices in some of the following departments, flow lines and cells: Electrical Sub Assembly Bay 150/170 Production Line Mechanical Sub Assembly Cell 120T Production Line HR21 MK2 HR28 Production Line Rework Cell SD210 Development Cell HR15/17 Production Line Service/Customer Department HR12 Production Line PDI & Test - Quality Customisation Production Cell Quality Assurance Department Purchasing Department Production Engineering Department Systems Engineering Department Test & Validation Department Hydraulic & Powertrain Department Structural Design & Analysis Department General Engineering Design & Detailing Department Product Styling & Human Factors Department Product Development, Planning & Administration Progression Opportunities: For those who wish to progress their career qualifications further and have the necessary drive, enthusiasm and ability, there are further potential opportunities (individually assessed subject to grades achieved and business requirements).

This engineering training opportunity is a win-win situation for learning and earning simultaneously. Niftylift offers a competitive wage, health cover, contributory pension, life insurance and holiday allowance scheme.