Director Technology Infrastructure & Service Delivery EMEA

As Director Technology Infrastructure EMEA, you will be the driving force behind Technology Infrastructure excellence across all of PUMA’s EMEA locations. You will lead and inspire our EMEA Local IT teams, ensure global standards are brought to life at the local level, and act as the critical link between our Global Technology Engineering, Operations, and Support functions and the people on the ground in our EMEA markets.

This is a strategic leadership role with real operational accountability. You will shape how IT services are delivered across a diverse region, eliminate complexity where it doesn’t add value, and build a team and culture that local employees trust and global leadership can rely on.

This means your role will:

Lead the Region

• Own the full people agenda for Tech Infrastructure & Service Delivery across EMEA - hiring, developing, engaging, and retaining local IT talent across all EMEA sites
• Set the operational direction for Tech Infrastructure & Service Delivery across EMEA, aligning local teams to global strategy and standards
• Serve as the primary point of escalation and executive representation for Tech Infrastructure & Service Delivery matters across the EMEA markets.

Be the Bridge

• Translate global Tech Infrastructure platform standard, policies, and roadmaps into actionable plans that EMEA local teams can execute
• Represent EMEA in global IT planning, investment decisions, and transformation initiatives
• Build productive, trust-based relationships with global Engineering and Operations peers.

Deliver with Discipline

• Maintain operational oversight of local infrastructure: networks, endpoints, meeting room technology, and on-site infrastructure across EMEA markets
• Drive the systematic reduction of locally grown IT solutions in favor of globally standardized platforms
• Guide and support local IT budget owners across EMEA through planning and forecasting cycles; consolidate regional budget data and drive cost efficiency across locations.

Partner with the Business

• Build strong relationships with EMEA business stakeholders and country-level management
• Ensure IT is perceived as a reliable, enabling, and forward-looking partner in every EMEA market.

• 10+ years of IT experience with a minimum of 4 years in a senior leadership role
• Proven track record of managing IT operations across multiple countries or sites within a multinational environment
• Solid understanding of enterprise infrastructure (networks, workplace technology, endpoints, cloud services) and IT service delivery and management
• Demonstrated experience bridging global and local IT - ideally in a regional IT director type of function
• Strong influencing skills - you are equally effective with IT engineers, country managers, and global executives
• A track record of successfully steering teams toward standardization
• An eye for good IT service from the end user’s perspective, not just the infrastructure team’s
• A people-first approach to team leadership - you develop IT talent, you don’t just manage capacity
• Fluency in English; German is a significant advantage
• Willingness to travel across EMEA locations (approx. 15-20%)
• Experience in consumer goods, retail, or lifestyle/fashion industry is a plus.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.

At PUMA, every application is reviewed by real people who are committed to fairness, transparency, and equal opportunity - no matter your background, identity, or experience. To ensure our process stays true to these values, no automated systems or AI tools are used to make hiring decisions. Every decision is made by real people -with real judgment and accountability. We may use functions supported by Artificial Intelligence (AI) to carry out isolated organizational steps, such as scheduling interviews. These functions have no influence on decisions in the application process. We believe in creating spaces where everyone is welcome, celebrated, and empowered to contribute authentically. Because at PUMA, whoever wants to play, can play.

PUMA is a global sports brand creating footwear, apparel, and accessories that inspire athletes and everyday movers. The PUMA Group owns PUMA, Cobra Golf, and stichd, operates in 120+ countries, and has around 22,000 employees worldwide.

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