Digital Operations Director

IdeasWeb Digital Solutions Ltd operates within the digital services, website solutions, online business support, client service delivery, and technology coordination sector. We are seeking a Digital Operations Director to lead digital service operations, oversee project delivery, and support continued business growth., * Lead digital operations, website service workflows, and client delivery activities

• Oversee project timelines, team performance, service standards, budgets, and reporting
• Coordinate with designers, developers, clients, vendors, and internal departments
• Monitor service quality, workflow efficiency, client feedback, and operational risks
• Develop strategies to improve digital project delivery, client experience, and business outcomes
• Support staff development, process improvement, and leadership planning
• Prepare senior-level reports, digital service updates, and operational recommendations

• Strong experience in digital operations, web services, technology services, client delivery, project management, or business operations
• Previous senior management or department-level leadership experience is preferred
• Experience working with design teams, development teams, clients, vendors, or digital service platforms is an advantage

Skills

• Digital operations leadership
• Website and digital project delivery
• Client service and stakeholder management
• Team leadership and workflow planning
• Budget monitoring and performance reporting
• Strong organisation, communication, and decision-making skills

Education

• Bachelor’s degree in Business Administration, Information Technology, Digital Media, Marketing, Communications, Project Management, or a related field is preferred
• Professional certifications in project management, digital services, web operations, business analysis, service management, or leadership are an advantage

Pulled from the full job description

• Private dental insurance
• Company pension
• Private medical insurance
• Casual dress
• Company events, Take a key leadership role in improving digital operations, client delivery, and overall service performance.

Competitive Compensation Receive a strong annual salary aligned with senior digital operations and technology service roles in Bristol.

Professional Digital Environment Work in a structured setting that values organisation, creativity, innovation, and dependable project delivery.

Meaningful Business Impact Help strengthen digital workflows, improve client satisfaction, and support long-term company success., * Casual dress

• Company events
• Company pension
• Private dental insurance
• Private medical insurance