Fully Remote - Technical Delivery Consultant in Nationwide

The Senior Technical Delivery Consultant will play a key role in implementing bespoke ER case management solutions for clients. The successful candidate will act as the interface between business requirements and technical delivery-working across workflow design, system configuration, coding and client enablement., Requirements Gathering & Solution Design

• Collaborate with Project Managers, Data and Development Specialists to capture implementation requirements
• Evaluate and challenge client needs to identify the most efficient solutions
• Translate operational workflows into tailored system designs using tools like Lucidchart or similar
• Propose optimised solutions that address business challenges using the full capability of the platform

Technical Implementation & Delivery

• Participate in planning technical build and test phases
• Configure client environments, access roles, and permissions
• Develop online forms using HTML, CSS, and TypeScript
• Implement business logic and workflows using JSON and JavaScript
• Support the import and validation of employee and organisational data
• Conduct rigorous testing to ensure client requirements are met
• Raise and manage technical risks or issues in line with project governance
• Deliver client training, documentation, and ongoing support as needed

The client is open to applications from a wide range of experience levels, including recent graduates with technical aptitude, through to experienced professionals with a background in workflow automation or solution delivery., Strong analytical and logical problem-solving skills

• Ability to convert business requirements into structured technical solutions
• High attention to detail and commitment to quality
• Effective verbal and written communication skills
• Comfortable working to deadlines and managing priorities
• Confident in engaging with clients and presenting alternative approaches

Desirable Experience

• Exposure to HTML, CSS, and TypeScript
• JSON and JavaScript workflow development
• Visual Studio Code or other development tools
• Use of Lucidchart or similar mapping software
• Strong proficiency in Microsoft Office (Excel, Word, PowerPoint)