VoIP Implementation & Support Technician

• Provision and configure VoIP customers on our telephone platform.
• Install, configure, and deploy IP phones and related VoIP hardware (remotely).
• Turn up new customer phone systems and verify proper operation.
• Install and configure business Internet services, including routers, firewalls, and network equipment.
• Configure SIP trunks, auto attendants, hunt groups, voicemail, call routing, and user features.
• Troubleshoot VoIP, internet connectivity, and networking issues.
• Work directly with customers during onboarding, implementation, and on-site installations.
• Document installations and maintain accurate customer records.
• Coordinate with the sales and support teams to ensure successful customer deployments.

Gabbit is seeking VoIP Implementation & Support Technicians to join our growing team. We are looking for people with ambition for advancement, enjoy working in a tight-knit team, have a desire to deliver exceptional customer service and enjoy learning new skills while problem solving., * Strong troubleshooting and customer service skills.

• Excellent verbal and written communication skills.
• Ability to manage multiple projects and prioritize work effectively.
• 4 year college degree.
• Valid driver’s license and ability to travel to customer locations.

Preferred Experience

• 2+ years of experience with hosted VoIP systems.
• Knowledge of SIP, VoIP networking, VLANs, QoS, DHCP, DNS, routers, firewalls, and switching.
• Experience installing and supporting business phone systems and internet services.
• Familiarity with Juniper, Ubiquiti, Cisco, or similar networking equipment is a plus.
• Linux experience is a plus but not required.

Join us if you’re passionate about advancing your career in telecommunications and networking technology! We’re committed to fostering a supportive environment where your skills grow through hands-on experience with innovative communication solutions-making a real impact every day!, * Bachelor’s (Preferred)

Pulled from the full job description

• On-the-job training
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• On-the-job training
• Opportunities for advancement
• Paid time off
• Vision insurance