Technical & Product Performance Support Officer
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Prepare application
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Role details
Tech stack
Job description
- Nutreco
- Aquaculture
- Marketing
- Oceania
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Australia About the Role Reporting to the Technical Manager - Salmonids and working closely with the Product Manager - LifeStart & Prawn , you will support salmonid customers while assisting with product lifecycle activities, R&D delivery, and commercial initiatives. You will act as an important link between customers and internal teams, ensuring customer needs, technical requirements, and product performance activities are effectively supported., Customer Account Support
- Support customer account plans and routine customer engagements.
- Assist with technical sampling and data collection activities.
- Prepare customer reports and performance summaries.
- Help maintain strong customer relationships through responsive and professional support.
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Support delivery of contractual commitments and customer outcomes. Product Development & R&D Support
- Assist with the planning and execution of R&D trials.
- Support implementation of new products and product improvements.
- Maintain product documentation and technical records.
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Contribute to product lifecycle management activities and innovation projects. Data Analysis & Reporting
- Analyse fish performance, trial, and production data.
- Prepare accurate reports and technical summaries.
- Provide insights to support customer, technical, and commercial decision-making.
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Support internal and external stakeholders with data-driven recommendations. Market Intelligence & Commercial Support
- Monitor industry trends and competitor activity.
- Gather customer forecasts and market insights.
- Support commercial teams with relevant technical and market information.
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Contribute to initiatives that strengthen customer intimacy and business performance. Safety, Quality & Compliance
- Demonstrate a strong commitment to safe work practices.
- Support WHS initiatives and continuous improvement activities.
- Ensure activities are conducted in accordance with Nutreco and Skretting safety, quality, and environmental standards.
- Identify and escalate risks that may impact customer outcomes or business performance., + Takes ownership and follows through on commitments.
- Is curious and committed to continuous learning.
- Uses data and insights to solve problems and improve performance.
- Builds trusted relationships with customers and colleagues.
- Collaborates effectively across different teams and disciplines.
- Demonstrates commercial awareness and understands the value of customer partnerships.
- Creates an environment where people feel safe to speak up, contribute ideas, raise concerns, and learn from one another.
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Has the courage to challenge thinking, seek better ways of working, and help drive positive change. What’s Involved This role includes:
- Office-based work and regular computer use.
- Travel to customer sites throughout Tasmania.
- Participation in customer visits, sampling activities, and field-based work.
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Occasional manual handling, including lifting feed bags up to 20kg and fish up to 5kg. Why Join Skretting? As a global leader in aquaculture nutrition, Skretting is committed to innovation, sustainability, and helping feed a growing world responsibly. In this role you’ll have the opportunity to:
- Build technical expertise within a world-leading aquaculture business.
- Work directly with customers and industry experts.
- Contribute to research, innovation, and product development.
- Develop commercial and business knowledge.
- Gain exposure across technical, product, and customer-facing functions.
- Join a culture that encourages learning, growth, and ownership.
- Be part of a company where your ideas, initiative, and contribution genuinely matter. If you’re looking for a career where you’ll be trusted to contribute, encouraged to grow, and empowered to make a difference, then it’s time to Own It. people People have always been at the heart of the SHV story.
Requirements
- Tertiary qualification in Aquaculture, Animal Nutrition, Animal Science, Animal Health, or a related discipline.
- Current Driver’s Licence.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder engagement capability.
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Ability to work collaboratively across functions and teams. Desirable
- Exposure to or experience in finfish aquaculture.
- Understanding of fish nutrition, fish health, feed performance, or aquaculture production systems.
- Experience supporting research, trials, or technical projects.
- Commercial awareness and understanding of customer needs. Who Thrives Here? People who succeed at Skretting don’t simply complete tasks-they take ownership of outcomes.
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