Data & Business Intelligence Manager

The Manager of Data & Business Intelligence is responsible for transforming organizational data into trusted insights that drive operational, clinical, and strategic decision-making. This role leads enterprise KPI governance, business intelligence development, and data strategy, while partnering closely with MIS to ensure scalable, high-quality data infrastructure., Business Intelligence & Insight Delivery: 25%

• Develop and maintain dashboards, reports, and semantic models (Power BI)
• Translate data into clear, actionable insights for leadership
• Lead executive reporting and storytelling
• Conduct trend, and variance analyses

KPI Ownership & Data Governance: 20%

• Define, standardize, and govern enterprise KPIs (including but not limited to Corporate Objectives)
• Maintain business glossary and metric definitions
• Ensure a single source of truth across the organization
• Establish data ownership and stewardship model

Data Strategy & Business Partnership: 20%

• Own BI/analytics roadmap aligned to business priorities
• Partner with HR, operations, and executive leadership
• Translate business needs into data solutions
• Prioritize initiatives and manage intake

Data Platform & Engineering Oversight: 20%

• Oversee data pipelines, transformations, and curated datasets
• Ensure reliability, performance, and scalability of data assets
• Partner with MIS on integrations, architecture, and ETL processes
• Support data model design and optimization

Data Quality & Self Service Enablement: 15%

• Lead data quality monitoring and remediation processes
• Establish data quality KPIs and scorecards
• Enable self-service analytics (Power BI governance, certified datasets)
• Improve data literacy across business teams and data analysts, * Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

• Bachelor’s degree in data related field including IT, Accounting, Workforce Analytics, Data Science., * 7-10 years of experience in data, process improvement.
• Proven experience:
• Building and scaling dashboards and reporting ecosystems (e.g., Power BI)
• Owning and standardizing KPIs and business metrics across functions
• Delivering executive-level insights and data storytelling
• Strong track record partnering with business leaders (HR, Operations, Finance) to drive decisions

Certifications / Licenses

• Professional certification

We prefer:

• 1+ years of management or equivalent experience working with leaders in data
• Experience collaborating with IT/MIS teams on data pipelines, integrations, and architecture
• Exceptional written and verbal communication skills with demonstrated ability to influence senior stakeholders, navigate complex organizational dynamics, and serve as a trusted advisor.

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex-the Texas Medical Center-while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.