Senior Manager, Information Systems

The Senior Manager - Information Systems is responsible for the strategy, governance, and performance of enterprise information systems supporting blood collection, laboratory testing, manufacturing, and distribution operations. This role ensures systems are reliable, compliant, and aligned with business objectives while enabling operational efficiency and patient safety in a regulated healthcare environment., * Lead the strategy, implementation, and lifecycle management of enterprise information systems.

• Oversee systems supporting critical operations, including:
• Laboratory Information Systems (LIS)
• Donor Management Systems
• Manufacturing and Quality Systems
• ERP and Supply Chain Applications
• Ensure system reliability, scalability, and alignment with organizational priorities.

Application Governance & Optimization (25%)

• Establish and maintain governance frameworks for system utilization, enhancements, and upgrades.
• Partner with business stakeholders to continuously optimize workflows and system performance.
• Prioritize and manage application roadmaps aligned with operational and clinical needs.
• Ensure proper documentation, validation, and lifecycle management of systems.

Compliance & Regulatory Oversight (20%)

• Ensure all systems meet compliance requirements including FDA, AABB, HIPAA, and GxP standards.
• Support system validation, audit readiness, and regulatory inspections.
• Maintain change control processes and documentation in alignment with quality standards.

Business Partnership & Stakeholder Engagement (10%)

• Collaborate with clinical, laboratory, manufacturing, and administrative leaders to align systems with operational needs.
• Serve as a trusted advisor for system capabilities, enhancements, and innovations.
• Translate business requirements into technical solutions.

Team Leadership & Development (10%)

• Lead and develop a team of analysts and application specialists.
• Foster a culture of accountability, continuous learning, and service excellence.
• Support workforce planning and succession development.

Just For You:

• Free Parking!
• Career advancement.
• Engaging and exciting opportunity to support an organization that SAVES LIVES.

Tips to thrive in our culture:

• Embody our Core Values of Commitment, Integrity, and Respect.
• Work to actively create experiences that inspire others to save lives, each and every day.
• Embrace doing it right, making connections, and creating desired experiences.
• Comply with all organizational policies and standards, including safety rules, and be willing to report actual and potential violations to the appropriate supervisor or manager.

• Bachelor’s degree in Information Technology, Computer Science, Healthcare Informatics, or related field required.
• Master’s degree preferred., * 8-12+ years of experience in information systems, enterprise applications, or IT systems management.
• 3-5+ years in leadership roles.
• Experience in healthcare, life sciences, blood banking, or regulated manufacturing required.
• Strong understanding of system validation, compliance, and regulatory environments.
• Experience managing enterprise platforms such as LIS, ERP, or clinical systems.

We prefer:

• Experience with system integration and interoperability (HL7, APIs, middleware).
• Familiarity with cloud-based enterprise systems and platforms.
• ITIL or relevant certifications.

Working Conditions & Physical Demands:

• Work Environment: Hybrid (in-office and remote).
• Physical Requirements: Ability to sit or stand for extended periods.
• Travel: Occasional travel for site visits or vendor meetings.
• Schedule: Standard business hours with after-hours support as needed.

Since 1975, Gulf Coast Blood has been one of the nation’s largest community blood centers, serving 170 hospitals across 26 counties. Headquartered in Houston, we support the world’s largest medical complex-the Texas Medical Center-while operating 18 donor centers and hosting more than 7,000 mobile blood drives each year. As an FDA-accredited nonprofit, we provide high-quality human cellular material for both scientific and therapeutic use.