Business Systems Analyst (QAD ERP)

• Partner with business users and leadership to understand operational processes and identify opportunities for improvement.
• Support and optimize enterprise business applications, with a strong focus on QAD ERP.
• Serve as the primary liaison between business users and IT, ensuring technology solutions align with business needs.
• Provide day-to-day end-user support and troubleshoot application issues.
• Develop user documentation, training materials, and conduct end-user training sessions.
• Document business requirements, workflows, and functional specifications.
• Participate in system testing, upgrades, and implementations to ensure high-quality deployments.
• Promote standardized business processes across multiple manufacturing locations.
• Collaborate with cross-functional teams to support ongoing system enhancements and continuous improvement initiatives., This position is primarily remote. Travel is expected only as needed for initiatives such as:
• QAD user training
• CPQ implementation and training
• Business system rollouts
• Integration activities following acquisitions

The ideal candidate has deep experience with QAD ERP, enjoys working cross-functionally with business users, and is passionate about improving business processes through technology., The ideal candidate is someone who:

• Has extensive experience working with QAD ERP.
• Enjoys partnering with business users to solve operational challenges.
• Can translate business needs into technology solutions.
• Thrives in a collaborative environment.
• Is proactive, organized, and customer-focused.
• Takes ownership of projects and drives continuous improvement initiatives., * Bachelor’s degree in Information Systems, Information Technology, Business, Finance, or a related field.
• 5+ years of Business Systems Analyst or related ERP experience.
• Strong hands-on experience supporting and configuring QAD ERP (this is the most critical requirement).
• Experience supporting multi-site ERP implementations or enterprise business applications.
• Strong understanding of business process analysis and documentation.
• Excellent analytical, troubleshooting, and problem-solving skills.
• Strong communication skills with the ability to work effectively with both technical and non-technical stakeholders.
• Ability to manage multiple priorities while working independently.

Preferred Experience

• Experience supporting manufacturing or industrial environments.
• Knowledge of ERP implementation methodologies and business process optimization.
• Familiarity with networking, hardware, and general IT concepts.
• Experience creating user documentation and delivering end-user training., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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